Incident Response Analyst

Overview

SOFTSWISS is looking for an Incident Response Analyst to join our on-call incident response team. In this role, you will respond to and investigate security incidents across the company, coordinate incident response with relevant teams, and help ensure timely and effective resolution of incidents.

Key Responsibilities

• Participation in security incident response
• Performing basic primary incident response measures/triage
• Execution (and monitoring of execution) of tasks assigned based on planning results
• Development and updating of playbooks for alert verification
• Monitoring alerts in compliance with SLA
• Submitting proposals for optimizing tools and processes used

The position operates on a 2-on-2-off shift pattern, encompassing a 12-hour day shift, a 12-hour night shift the next day, and 2 free days after that.

Required Experience

• Basic indicator of compromise (IoC) analysis skills using publicly available tools (VirusTotal, AnyRun, etc.)
• Experience working with Splunk/Clickhouse/SQL at the level of writing simple search queries and interpreting results
• Experience working with SOAR/IRP
• General understanding of current cyber threats and main attack methods
• Basic programming skills in Python, PowerShell, or Bash for automating routine tasks
• Knowledge of operating systems (Linux/Windows) at a junior system administrator level
• Understanding of the MITRE ATT&CK framework and Cyber Kill Chain
• Ability to analyze and process large volumes of data, including logs and triage
• Strong communication and teamwork skills: able to clearly articulate thoughts, ask relevant questions, and effectively collaborate with colleagues across different teams, especially during incident response
• Analytical and flexible mindset: able to approach issues from different perspectives, build logical chains, make informed decisions, and independently suggest solutions
• Proactivity and ownership: takes responsibility for decisions and results, double-checks own work, learns from mistakes and feedback, and actively develops professional skills

Nice to have

• Knowledge of information security best practices (NIST, ISO) and ability to cite them when necessary
• Basic knowledge of Docker and Kubernetes, understanding their monitoring features
• Experience writing correlation rules in SIEM
• Experience with NTA (Network Traffic Analysis) tools
• Experience working with online reputation services (VT, AnyRun, IPAbuseDB, etc.)
• Experience developing instructions for alert verification and/or writing information security incident response scenarios
• Experience with Kafka, ELK, Graylog, etc
• Strong Linux system administration experience
• Expertise in network, host, and cloud-based analysis and investigation
• A strong understanding of attack pipelines (MITRE ATT&CK Framework, Cyber Kill-Chain)
• Familiarity with CI/CD, software development lifecycle, and Infrastructure-as-Code (Terraform/Ansible/etc)
• Proficiency in automation (Bash/PowerShell, Python)
• Experience with log collection, delivery, and normalization
• Strong knowledge of open-source solutions for endpoint & infrastructure security, such as Audit.d, Sysmon, AppArmor, SELinux, etc
• Fundamental static and dynamic malware analysis skills
• Offensive experience (penetration testing, red teaming)

Our Benefits

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events