Staff Product Manager

About Medallion:

At Medallion, we believe healthcare teams should focus on what truly matters - delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.

As one of the fastest-growing healthcare technology companies - ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, #5 on LinkedIn's 2024 Top US Startups, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show - Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale.

We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.

About the Role

We’re looking for a Staff Product Manager to lead Payer Enrollment, responsible for getting providers enrolled with insurers so they can see patients and get paid. Enrollment is Medallion’s largest and fastest-growing opportunity and the most direct line between our software and a customer’s revenue: until a provider is enrolled, they can’t bill, and every day of delay is lost income for the organizations we serve.

This is a commercially minded product role, led through clear goals and metrics. Designers and engineers carry the bulk of feature development. You make sure we build the right things, and that what ships gets adopted, gets sold, and changes outcomes for customers. Success means Payer Enrollment grows faster, and our largest customers champion Medallion.

This role reports to the Chief Product Officer and base compensation for this role may land between $200,000-$250,000. In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.

Responsibilities

• Set product strategy and goals. Plan for a 12 to 18 month horizon, based on what customers and the market tell us. Choose the metrics that show whether it’s working. Use them to set priorities and report progress.
• Guide sales strategy. Help decide where our sales team should focus. Join deals with our largest prospects. Give sales and customer success teams the market knowledge they need to sell.
• Keep customers happy. Work directly with our largest customers. Learn what they need and share it with the team. Plan launches with marketing and operations, and track whether customers use what we build.
• Build with AI. Use AI tools to build prototypes and ship code yourself. Work closely with engineers on technical decisions.

Requirements

• At least 6 years of experience in product management or product engineering
• A history of building close relationships with customers and using what you learn to decide what to build
• Experience helping close deals with large companies
• Experience launching products to large customers and working with marketing, sales, and operations to get them used
• Experience leading a team through goals and metrics: choosing what to measure, setting targets, and holding the team to them
• Comfortable writing SQL, building your own dashboards, and shipping code with AI tools

Plusses

• Healthcare experience
• Product experience in operationally complex environments.

#LI-Remote

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Medallion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to careers@medallion.co