Swedish Customer Service Agent (Chat/email) - Remote in Greece

Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Speaking Customer Service Agents to provide excellent customer care via chat and email , working remotely from anywhere within Greece!

In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.

Responsibilities

• Manage incoming chat and emails.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Swedish (C1 - C2)
• Very good command of English (B2 – C1)
• Good MS Office skills.
• Customer orientation and ability to adapt/respond to different types of characters.

Benefits

• Competitive Salary
• Monthly Bonuses
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Training and access to Educational Platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation