07. Personal Injury Intake Specialist | Fully Remote | USD Payments

💻 Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law 💻 Join Voxidea as an Intake Specialist and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience.

If you’re bilingual, detail-oriented, and passionate about helping others, apply today! 🚀✨ 🎯 What you will be doing: Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝 Collect important information to understand client needs and assess how the firm can help. 📝 Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬 Complete legal forms and manage records of customer interactions. 📋 Schedule and coordinate consultations with legal experts. 📅 Follow up with clients to ensure their needs are met or provide additional support. 🔄 Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑 ✅ Our ideal candidate Holds a bachelor’s degree. 🎓 Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼 Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️ Has previous experience in sales, customer service, or a legal background (preferred). 🏅 Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️ Demonstrates excellent organizational and time-management skills. 🏅 Maintains discretion and confidentiality when handling sensitive information. 🔒 Permanently resides in Latin America. 🌍 Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻 🎁 Why You’ll Love Working with Us Long-Term Opportunities : Build a lasting professional relationship with us. 🏆✨ Fully Remote : Work from the comfort of your home—no onsite travel required. 🏡🌍 Paid Time Off : Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️ Wellness Support : Access in-house psychological and wellness coaching services. 🌱💚 Holistic Growth : Free access to coaching programs that support your personal and professional development. 📚 Exclusive Learning Access : Unlock free access to over 200 continuous improvement courses. 🎓📖 Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨