Client Onboarding Specialist
Butterflymx
US Remote · 7d ago
Symmetrio · posted Oct 27, 2026
Open to candidates in United States
$100k–$120k · Full-time · Mid-level
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Symmetrio is seeking a Clinical Specialist to support a rapidly growing, innovative medical technology platform used in neurosurgical and oncology procedures. This individual will play a key role in supporting clinical cases, driving product adoption, and partnering closely with the commercial team to expand utilization across assigned regions.
This is a highly visible, field-based role that blends clinical expertise with customer-facing responsibilities, including physician education, account support, and participation in regional growth initiatives. Key Responsibilities Provide hands-on clinical support during procedures, ensuring proper product use and optimal outcomes Train physicians, nurses, and hospital staff on product usage through in-services and ongoing education Partner with sales leadership and territory teams to support account growth and product adoption strategies Assist with onboarding new accounts and ensuring a smooth implementation process Support lead generation efforts, including re-engagement of inactive accounts and participation in customer meetings Coordinate and support regional educational programs such as peer-to-peer events, dinners, and clinical workshops Build strong relationships with key stakeholders to drive long-term utilization and advocacy Compensation $100,000.00 base/up to $20,000.00 bonus Bachelor's degree Clinical background in neurosurgery or radiation oncology preferred Experience supporting cases in hospital OR environments Strong communication and presentation skills with the ability to educate clinical audiences Experience working with surgeons Must be based in or near Philadelphia, PA Willingness to travel extensively within the region (50%+) Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays)
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