QA Engineer Team Lead

Real people. Real service.

At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new QA Engineering Team Lead in India to join our growing Software Development Team. This individual will report into our Manager, QA and is responsible for ensuring the delivery of high-quality software products through effective test planning, execution, and automation strategies. This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product quality.

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: $29,000 – $36,000 USD per year

Responsibilities:

Testing & Quality Assurance

• Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing
• Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements
• Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution
• Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality

Test Automation

• Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, Appium, or Playwright

Collaboration & Agile Practice

• Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies
• Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives

Team Leadership & Development

• Lead and manage a team of QA Engineers, overseeing day-to-day performance, workload distribution, and career development to ensure a high-performing, engaged team
• Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards
• Sets clear objectives aligned with team, department, and organizational goals
• Understands team engagement and motivation; actively supports employee retention and growth
• Provides input into QA resource planning and staffing decisions
• Serves as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions

Cross-Functional & Strategic Partnership

• Partner with leadership to align quality goals with business objectives
• Interfaces with senior leadership and cross-functional teams to understand business needs and communicate quality insights
• Contribute to continuous improvement initiatives within the QA function and across engineering teams

Requirements:

• High-level proficiency of written and verbal communication in English
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing
• 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring, and cross-functional coordination
• High-level proficiency of written and verbal communication in English
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium, or Playwright
• Experience working in Agile/Scrum development environments
• Proven ability to analyze complex systems and resolve testing challenges
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations, and data validation

Preferred Qualifications:

• Experience defining QA metrics and improving testing processes at scale
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:

• Comprehensive and affordable medical, dental, vision, and life insurance options

• Competitive Provident Fund contributions

• Paid time off and holidays

• Mental health support and wellbeing program

• Company-provided equipment and one-time $250 USD work from home stipend

• $750 USD annual professional development budget

• Company rewards and recognition program

• And more!

• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.

• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!

• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.

• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.

• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company !

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.