Customer Success Manager Remote - Germany

Your mission
Hallo bei Sungrow Deutschland! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Germany. Curious what this is all about?

Let's dive right in: Build and nurture trusted, long-term relationships with our customers and partners across Germany. Accelerate the adoption of our clean-energy solutions, from PV inverters to energy storage systems, by making sure our customers get the most out of what we offer.

Be the go-to person for our German customers, with a proactive "Yes, we can" attitude. Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation. Work independently in a dynamic, fast-paced environment and keep customer needs moving forward. Visit customers and partners regularly across Germany, while enjoying the flexibility of a home-office based setup.

Your profile
All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this: Around 2 years of experience in the renewable energy industry, ideally with knowledge of the German market. A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.

Strong communication and commercial skills, paired with a proactive, hands-on mindset. The ability to work independently and thrive in a fast-paced environment. Confident use of Microsoft Office, with CRM knowledge as a plus.

Willingness to travel regularly within Germany and occasionally across the DACH region; a valid driving licence (class B). German and English at C1 level.

Why us?
Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our German customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.