Technical Operations Manager – Junior
SOFTSWISS · Remote · posted Oct 9, 2026
Open to candidates worldwide
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What this role actually asks for
Extracted by RemoteHuntMust have
- •Experience in Fintech/Payments industry
- •Understanding of Payment System
- •Knowledge of transactions flow
- •Knowledge of WEB architecture basics
- •English and Russian Upper Intermediate
Nice to have
- •Experience with JIRA, Jenkins, Gitlab
- •Experience with monitoring systems (ELK)
- •Understanding of information and application security
Languages required
The full posting
Overview:
SOFTSWISS continues to expand the team and is looking for a Junior Technical Operations Manager. We need a true, experienced and accomplished professional who shares our culture and values
Purpose of the role:
You’ll combine technical expertise in payment systems with operational oversight to enhance client experience, ensure accurate transaction processing, and support the continuous optimization of payment workflows.
Key responsibilities:
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Handling technical operations requests from first line support about transactions issues and Payment Methods work
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Roll out a customization of new Clients Customization Payment Methods on the Client’s website
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Technical troubleshooting about transactions and Payment Methods
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Maintaining the efficiency of payment systems
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Interaction with payment systems
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Analysis and identification of patterns in problems with payments with subsequent reporting
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Interaction with related departments (2nd line, Finance, Account managers, B2С)
Required Experience:
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Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line)
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Clear understanding of how the Payment System works
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Strong knowledge of transactions flow
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Knowledge of the basics of WEB architecture
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Higher or incomplete higher education, preference for graduates of technical universities
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English and Russian not lower than Upper Intermediate level
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Knowledge of the basics in programming (data types/basic operators/functions)
Nice to have:
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Experience with JIRA, Jenkins, Gitlab
-
Experience with monitoring systems (ELK)
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Understanding of information and application security, SSH, and access credentials
Our Benefits:
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Private health insurance
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Sports benefits
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Comprehensive Mental Health Program
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Free English lessons (online)
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Local language courses
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Paid time off
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Maternity leave support
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Referral program rewards
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Upskilling, internal workshops, and participation in professional conferences and corporate events
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