Croatian Speaking Support Specialist - Work In Sofia, Bulgaria

Croatian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for the Croatian Speaking Support Specialist position in Bulgaria. This role offers an exceptional opportunity for a native or fluent speaker to join a global team, delivering premium assistance while enjoying the vibrant culture of one of Europe's fastest-growing hubs for jobs in Bulgaria.

Key Responsibilities

• Provide high-quality assistance to customers via phone, email, and chat within the Customer Support Services sector.
• Resolve complex inquiries with precision while maintaining the premium service standards expected in Croatian-speaking jobs.
• Ensure accurate documentation of all customer interactions in the company database to maintain high service quality.
• Collaborate with international team members to share insights and improve overall operational efficiency.
• Proactively identify customer needs and provide tailored solutions to ensure high satisfaction rates.
• Adhere to industry-standard protocols while operating in this Croatian Speaking Support Specialist position in Bulgaria.
• Contribute to a positive, solution-oriented atmosphere within our Customer Support Services department.

Requirements

• Native or fluent Croatian (spoken and written).
• Proficiency in English for daily communication and internal reporting.
• A strong desire to relocate and build a career in the vibrant landscape of jobs in Bulgaria.
• Previous experience in the Customer Support Services industry is highly preferred.
• Excellent communication and problem-solving skills, critical for this Croatian Speaking Support Specialist position in Bulgaria.
• Ability to work on-site in Sofia, Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible blend of history, modern urban life, and stunning natural landscapes, making it an ideal destination for professionals pursuing jobs in Bulgaria. With a Mediterranean-influenced climate, affordable cost of living, and a welcoming international community, life in the capital city of Sofia provides a high quality of life that pairs perfectly with your new Croatian-speaking jobs.

From the diverse culinary scene in Sofia to the scenic mountains nearby, Bulgaria is an inviting country for those seeking adventure and professional growth. We ensure a seamless transition for every candidate, as Bulgaria is a country where you can truly thrive both personally and professionally.

How to Apply

If you are ready to take the next step in your career and join a world-class team as a Croatian Speaking Support Specialist, click Apply Now to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile and assisting you in your journey to Bulgaria.