Geospatial Specialist

About

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps.

Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity.

Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor .

Your Mission

You’ll be helping Propeller to transform the way worksites around the world use drone data. You'll play a critical role in a rapidly growing, high-tech startup, solving real problems every day - and having fun while you're at it.

As a Geospatial Specialist, you’ll make sure we empower everyone of our customers to accurately manage and measure their site with Propeller. You’ll help our customers get fast, accurate data that they can trust, and support users by answering their questions and helping them find solutions to their problems.

Your Responsibilities

• Aiding our global customer success team in delivering high quality support.
• Collaborating closely across many parts of the organisation.
• Processing photogrammetric data into topographic maps; ensuring accurate outputs with automated and manual quality assurance checks.
• Helping customers address issues with their data capture or outputs.
• Answering questions from customers via our support channels, and delegating them to the right team members, where appropriate.
• Using your knowledge of GIS or CAD based software to produce site designs, and interpret drone captured information, as well as traditional GPS topographic surveys.

Requirements

About you

You’ll love helping people solve problems and have experience aiding customer success teams deliver high quality support across the globe. You’ll spend a lot of your time answering questions from customers via our support channels, and delegate them to the right team members when appropriate.

You’ll be data driven with a bias towards action and a deep expertise in remote sensing and co-ordinate systems. You’ll have experience processing photogrammetric data into topographic maps; ensuring accurate outputs through quality assurance checks.

You’re a collaborative team player and enjoy working closely with others on the Data Success team, as well as many teams in Propeller around the globe. This will include our product gurus, software engineering experts, and incredible sales team.

Your Skills

• Exceptional research, analysis, and problem-solving skills.
• You have experience with remote sensing, photogrammetry, point clouds, ground control points, and surveying.
• A relevant degree in GIS and/or Surveying.
• Data-driven with a bias towards action.
• Comfortable working in an unstructured environment that requires solving complex issues with incomplete data and little direction.
• Amazing people skills that help you work effectively with people from all levels of business. You’re a great communicator and enjoy working as a part of a team.
• You’re genuinely excited by what technology can do for people.
• A motivated, hardworking attitude and some serious hustle.
• Helpful, can-do attitude.

Benefits

• HMO gold medical insurance
• Paid vacation and sick leave
• Paid parental leave policies
• Annual professional development budget and leave
• The opportunity to take part in our mentorship program
• WFH equipment provided
• Monthly WFH allowance
• Employee share options