GTM Operations Specialist

• Map current GTM, marketing, sales, and partner workflows, identify bottlenecks, and translate business needs into clear requirements.

• Redesign and optimize lead handling, campaign execution, launches, partner onboarding, and cross-functional handoffs.

• Configure workflows, automations, integrations, and user-friendly solutions across Jira, JSM, Confluence, CRM, and marketing tools.

• Establish lightweight governance for tools, fields, workflows, and changes, while maintaining clear documentation for future administrators.

• Build reports, views, and dashboards that provide visibility into pipeline, campaigns, and program health.

• Lead the rollout of new processes, tools, builds, and migrations, including training, enablement, change management, and adoption tracking.

• Coordinate GTM programs across multiple stakeholders, managing scope, timelines, dependencies, communication, and status reporting.

• Senior professional with 6+ years of experience in program management, business operations, GTM operations, or marketing operations.

• C1 English level or higher.

• Hands-on experience delivering digital marketing or GTM initiatives, such as campaigns, launches, web projects, or commercial programs.

• Advanced administration and customization of Jira, Jira Service Management, and Confluence, including workflows, automations, integrations, and dashboards.

• Technical experience in web development, QA, systems administration, or a related field, with the ability to configure and automate tools directly.

• Proven experience with process discovery, optimization, governance, tool rollouts, and adoption in cross-functional environments.

• Strong written and verbal communication skills, with the ability to explain technical concepts to business teams and business needs to technical teams.

• Hands-on experience with Atlassian Administration, Workflow Automation, Systems Integration, Process Optimization, Process Governance, Dashboard Development, Change Management, CRM, automation, Salesforce.

Skills

• GTM Operations

• Program Management

• Marketing Operations

• Jira

• Jira Service Management

• Confluence

• Atlassian Administration

• Workflow Automation

• Systems Integration

• Process Optimization

• Process Governance

• Dashboard Development

• Change Management

• CRM

• automation

• Salesforce

• HubSpot

• Salesforce

• Marketo

• Zapier

• Make

• n8n

• Basic Scripting

• ITIL

• Atlassian Certifications

• Consulting

• Digital Agencies