Senior Business Analyst

About the Role

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

What will you do as Senior Business Analyst?

Discovery & Requirements Run end-to-end discovery - from stakeholder interviews to technical deep dives. Turn business needs into clear, testable, and prioritised requirements. Map processes and systems (BPMN, UML) to spot gaps and optimisation opportunities. Identify integration points across complex enterprise landscapes (ERP, CRM, CMS, APIs, data platforms).

Technical & Solution Analysis Collaborate with EMs and Tech Leads to shape scalable, future-proof architectures. Validate technical feasibility, security, compliance, and cost-effectiveness. Decompose complex solutions into deliverable, trackable increments.

Presales & Client Engagement Lead requirements capture in presales and RFP processes. Shape solution proposals with Delivery & Engineering. Build credibility with C-level and technical teams by linking technology to business impact.

Value & Delivery Alignment Ensure delivery outcomes match intended business results. Use analytics and data to validate ROI. Drive continuous improvement of delivered solutions.

Salary ranges: PLN 12 000 - 19 000 monthly gross (Contract of employment). PLN 14 400 - 22 800 monthly before tax (Long-term contract (B2B)) + 20 paid days off.

Qualifications

1. Experience

• 5+ years in IT / Technical BA roles across multiple industries.
• Proven track record in enterprise-scale, multi-system integration projects.
• Strong background in digital product delivery from discovery to launch.

2. Technical Skills

• Mastery of BPMN/UML and process mapping.
• Solid understanding of APIs, microservices, integration patterns.
• Ability to read and validate technical documentation (API specs, DB schemas).
• Hands-on with SQL (PostgreSQL/MySQL) and data analysis basics.
• Familiarity with analytics tools (Power BI, GA4, Looker).

3. Soft Skills

• Elite-level facilitation and communication - from exec boardroom to dev standup.
• Ability to simplify complexity without losing detail.
• Skilled in writing user stories, acceptance criteria, and backlog refinement.
• Stakeholder management in high-pressure, multi-party environments.
• An excellent command of written and spoken English (C1+).

4. Methodologies and Tools

• Agile frameworks (Scrum, SAFe, Kanban).
• JIRA, Confluence, Miro, Lucidchart.

What You'll Get

• Access to the WorkSmile platform offering benefits adapted to your preferences:
  • Multisport card
  • Private health insurance package
  • Life insurance
  • And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• PLN 175 monthly lump sum (ryczałt) for remote employees (UoP contract).
• Discounts on Apple products (B2B contract).
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.

Don't hesitate and apply right away!

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!