Expansion Manager - (German speaking, Hamburg based, m/f/x)

About the Role

Lightspeed has a clear mission: We are building the restaurant platform that helps restaurateurs adapt, regain control, and focus on what they do best – running their own business successfully. As an Expansion Manager (m/f/d), you will be part of a team that is changing the way restaurants operate. With a consultative approach, you will actively approach new restaurants, build relationships, and acquire new customers in your region. You will understand their individual needs and develop customized solutions that truly advance their business. We are looking for your passion and sales power to further build the Lightspeed brand in your region. 📍 Important: This position is based in Hamburg.

Your Responsibilities

• You will create lists of potential restaurants and manage the entire sales process – from the first call or walk-in to closing the deal (experience with self-acquired customers is a big plus).
• You will conduct product demos and develop solutions that best fit the needs of interested parties.
• You will work closely with other teams to ensure that everything promised in sales is delivered.
• You will use Salesforce (our CRM) to manage all sales activities.
• You will keep an eye on the market and competition and know how to best position Lightspeed.

What You'll Bring

• You are self-motivated, creative, and flexible.
• You are comfortable in a fast-paced, entrepreneurial environment and enjoy working in a team.
• You have strong communication, organizational, and presentation skills and can convince and negotiate at all decision-making levels.
• As an Expansion Manager, you will be on the road in your territory every day and love direct contact with your customers.
• You have general technical affinity and are comfortable with software.
• Very good spoken and written German skills.
• Experience with Salesforce CRM is a plus.
• 1 year of experience in new customer acquisition or closing, in the restaurant industry or a comparable field is an advantage.

What We Offer

Come live the Lightspeed Experience 🚀

• Real career opportunities – your growth will be based on your performance in a rapidly growing company.
• Uncapped commission.
• Collaboration with highly qualified colleagues who love Sales & Marketing as much as you do.
• An environment that fosters initiative and leadership.
• A team that is large enough for development but lean enough to make a real difference.
• Team events and social activities throughout the year – including the legendary Sales Summit party in Canada 🇨🇦.

And of course, plenty of benefits to keep you happy, healthy, and (not) hungry:

• Lightspeed Equity Program – we are all co-owners.
• Health & Wellness Budget: Up to €400 per year for a gym, yoga, a new bike, or anything that benefits your health.
• Mental Health Support through the Modern Health app – from meditation to coaching to professional advice.
• Monthly allowance for on-the-go: coffee, snacks, and lunch.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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