Email Coordinator (Internal Content, Newsletters)

About LabX Media Group

LabX Media Group is a leading worldwide science publishing company that delivers meaningful industry content and integrated marketing solutions for the scientific community. LabX Media Group’s brands and product solutions deliver trusted, timely, and deep information across print and digital products to empower our customers and advance their research.

An exciting opportunity to join the LabX Media Group eMarketing team. The primary responsibility of the Email Coordinator will be to support Internal Content and Newsletters. The Email Coordinator is responsible for coordinating sponsor materials, building and deploying newsletters, and creating targeted audience lists. This role ensures the timely and accurate execution of internal promotional initiatives while optimising sponsorship and newsletter performance, maintaining brand standards, and driving audience engagement.

The successful candidate will report to the Manager, eMarketing Services and work closely with external clients, eMarketing, editorial, sales, and design teams to ensure the seamless planning, execution, and reporting of all newsletters and other internal content initiatives.

Responsibilities:

• Build, edit, and deploy internal content, including newsletters, digests, electronic table of contents (eTOCs), print promotions, and other brand marketing initiatives using custom email templates.
• Coordinate sponsor assets and ensure all advertising placements, creative materials, and links are accurately implemented within newsletter campaigns.
• Create, manage, and optimise audience segmentation to ensure accurate targeting and maximise engagement across internal content campaigns.
• Monitor, analyse, and internally report on campaign performance, including open rates, click-through rates, clicks, engagement, conversions, and unsubscribe metrics, providing insights to support ongoing optimisation.
• Collaborate with the Team Lead, editorial, sales, design, and eMarketing teams to optimise newsletter layouts, subject lines, send times, and promotional strategies through ongoing testing and performance analysis.
• Coordinate the scheduling and deployment of newsletters and internal promotional campaigns, ensuring deadlines are met and campaigns are delivered accurately.
• Maintain campaign documentation, trackers, and standard operating procedures (SOPs), while identifying opportunities to improve processes and increase operational efficiency.

Experience:

• 1+ years of experience working with email marketing.
• 1+ years of experience building emails, newsletters, and other internal content.
• Experience with marketing automation and CRM systems (e.g., HubSpot, MailChimp).
• Excellent communication skills to report results to stakeholders and work cross-functionally with multiple departments and multiple brands.

Necessary Skills & Capabilities:

• Highly organised
• Excellent attention to detail
• Data-driven focus
• Ability to handle multiple tasks at any one time
• Customer-focused
• Effective written and verbal communication skills
• Ability to self-motivate and passion for the e-marketing function and its delivery
• Adaptability and agility to thrive in a fast-paced environment

Application Procedure & Working Arrangements:

This position is offered as hybrid, with 2 in-office days (Tuesday and Wednesday) and 3 work-from-home days. Fully remote working options within the UK are also welcomed, provided candidates can collaborate effectively during GMT core business hours.

LabX Media Group is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace. We celebrate diversity across all nine protected characteristics under the Equality Act 2010 (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation) and actively encourage applications from underrepresented and marginalised groups.

We are committed to making our recruitment process accessible to all candidates. Reasonable adjustments for disabled applicants are available at any stage of the application and interview process upon request.

Please note: Our hiring process does not involve automated decision-making or the use of artificial intelligence (AI) for candidate screening. All evaluations are conducted fairly and objectively by our HR team and hiring managers. Employment agency support is not required.