Virtual Assistant

We are seeking a highly dependable and proactive Virtual Personal Assistant to provide real-time support to a business owner. This role involves joining live calls to take dictation, assisting with communications while traveling, and helping to keep daily tasks and priorities organized.

The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced environment. Schedule: Monday–Friday, 11:00 AM–8:00 PM; Saturday, 10:00 AM–2:00 PM (US Pacific Time) Duties and Responsibilities Join live calls to take dictation and detailed notes (pricing, action items/next steps, or dates) Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies out to customers/the office.

Keep the owner organized by tracking to-dos and important follow-ups. Update and maintain spreadsheets, logs, and other admin files. Provide light admin support as needed (e.g., scheduling, reminders) Help to organize ideas regarding business growth that come up and the next steps needed to make it happen.

Offering assistance where possible. Build relationships with pool service subcontractors and stay connected with them for potential customer referrals. Maintain regular contact, following up every month or two to keep relationships active.

Track all outreach on a shared spreadsheet A rough script will be provided, but comfort with improvisation is important Confident, proactive, and comfortable taking initiative Strong ability to follow directions and execute tasks accurately Positive, professional attitude Fluent in English and Spanish, both written and spoken Fast and accurate typing skills Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks Experience with English dictation, transcription, note-taking, or similar tasks Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.) Comfortable with occasional referral-focused calls; this will make up approximately 10% of the role.

No sales quotas or call volume targets. Customer service experience is a plus. Available to work on Saturdays Must be based in Mexico Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines.

Our robust benefits package includes: Permanent remote work flexibility Paid Time Off Health Maintenance Organization (HMO) coverage Annual performance bonuses Dedicated coaches offer an extra channel of support and skill-building Opportunities for professional growth * Applicable for full-time permanent roles At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More Stay updated on open roles and industry insights. Follow us on: Instagram Facebook LinkedIn YouTube Visit our website: www.hireframe.com Tune in to our What Worked podcast Check out What Worked podcast , hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.