eBiz Customs Import Specialist

At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

About the Role: The Customs Import Specialist is responsible for processing shipment releases for our clients in a timely and efficient manner and requires an advanced understanding of the release process, including pre and post release. This position must be able to effectively communicate with customs representatives as well as clients, carriers and vendors of GHY eBiz in a professional manner.

What You’ll Do:

• Prioritize shipments by ETA for submission to customs both CBP and CBSA
• Completion of Carrier eManifest
• Engage in carrier, vendor and client communication via telephone and email
• Monitor alerts
• RMD Corrections
• Ensure elogs and audit trails support actions
• Assigned appropriate tariff classification to goods
• Assign the PGA data to the database for the goods
• Monitor entries for CADEX
• Analyze/fix rejects
• Other duties as required

What You’ll Bring:

• Completion of grade 12 Education
• Completion of CCS Designation
• ~5 years related industry experience
• Preference will be given to those with a US license

Who You Are:

• Ability to represent GHY professionally and collaborate effectively
• Strong prioritization skills in a fast-paced, changing environment
• Self-motivated and able to work independently
• Exceptional attention to detail and problem-solving skills
• Proficiency in Outlook, Word, and Excel
• Excellent oral and written communication skills
• Ability to meet tight deadlines

HOURS OF WORK:

• Availability to work evening and overnight hours (typically beginning at 6:00 or 7:00 PM EST) and occasional weekends is required to support release processing activities. Scheduling flexibility is provided to accommodate these shifts.

We are an equal opportunity employer and value diversity.

All employment is decided based on qualifications, merit, and business need.