Coupa Functional Lead, Manager

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at CrossCountry Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond.

As a Functional Manager, you'll own assigned workstreams across full-lifecycle Coupa implementations, bringing hands-on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You'll execute all phases of your workstream – from requirements and solution design through configuration, testing, and go-live – working alongside leaders and project teams to deliver high-quality outcomes and build the skills to keep advancing your career. Along the way, you'll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery.

What You'll Do:

• Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, chart of account redesign, testing, integration enablement support, oversee supplier enablement, and best practices
• Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
• Mentoring team members on career development, technical, and soft skills
• Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives
• Implement performance improvement and cost-reduction initiatives to drive operational efficiencies

What You'll Bring:

• 5+ years of consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.)
• Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management
• Experience in designing and facilitating setup and configuration of one or more Coupa modules
• Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint
• Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation
• Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
• Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues

Qualifications:

• Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline
• Coupa certification preferred