Team Lead Operations

Would you like to be part of a globally impactful interpretation company? 💻 At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals.

🖥 Position: Operations Team Leader. 📍 Location: Santa Ana, El Salvador. 💼 Work Type: Hybrid (Home Office and On-Site).

Job Description: The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. As well as ensuring all KPI´s targets are reached.

Key Responsibilities:

• Maintain constant and effective communication with our Interpreters Team.
• Collaborate with different Departments to Coordinate Efforts.
• Generate reports and analysis in Excel and Office 365 Apps to support decision-making process.

Requirements:

• Knowledge in the Interpretation Industry.
• Proficiency in Excel (Medium - Advance) and Microsoft Office 365.
• Strong English skills (Above 85%).
• Minimum of 3 years if experience in Leadership/Staff Members.

Benefits of joining CLS:

• Dynamic and Collaborative work environment.
• Flexibility to work both from home and on-site.
• Opportunities for Professional Growth.

IMPORTANT: This position is available ONLY for El Salvador residents . If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀