AI & Business Automation Manager

The AI & Business Automation Manager identifies, develops, and implements AI-driven solutions and automated workflows to improve operational efficiency across Christie Lites. This role works directly with department leaders to identify repetitive processes, evaluate available technologies, and build practical solutions that reduce manual work, improve accuracy, and streamline business operations.

RESPONSIBILITIES

1. IDENTIFIES BUSINESS AUTOMATION OPPORTUNITIES BY:

• Working with department leaders to understand existing workflows and operational challenges.
• Identifying repetitive, time-consuming, and manual processes suitable for automation.
• Evaluating opportunities based on business impact, efficiency gains, and implementation requirements.
• Prioritizing automation projects based on organizational needs and potential return on investment.

2. DEVELOPS AND IMPLEMENTS AI & AUTOMATION SOLUTIONS BY:

• Designing, building, testing, and deploying automated workflows across departments.
• Utilizing AI platforms, automation software, APIs, and integration tools to develop practical solutions.
• Evaluating technologies such as Claude, Microsoft Power Automate, n8n, Make, and other relevant platforms.
• Integrating automation solutions with existing business systems, including Nexus and other internal applications where appropriate.
• Ensuring solutions are reliable, scalable, secure, and easy for employees to use.

3. SUPPORTS DEPARTMENTAL PROCESS IMPROVEMENTS BY:

• Automating KPI reporting, business analytics, and recurring management reports.
• Developing automated asset management reporting and tracking processes.
• Streamlining transportation tracking, shipment updates, and related communications.
• Automating repetitive administrative processes supporting Rental Representatives and Associate Reps.
• Improving contract generation, document processing, and approval workflows.
• Identifying additional automation opportunities across Operations, Purchasing, Finance, and other departments.

4. MANAGES AUTOMATION SYSTEMS AND CONTINUOUS IMPROVEMENT BY:

• Monitoring existing automations to ensure accuracy, functionality, and reliability.
• Troubleshooting technical issues and improving workflow performance.
• Maintaining documentation of automated processes, system integrations, and procedures.
• Training employees on newly implemented tools and workflows.
• Measuring time savings, productivity improvements, and overall business impact.
• Collaborating with IT and software providers when system access, integrations, or technical support are required.

Requirements

Required

• Proven experience designing, building, and implementing AI-driven automation solutions in a business environment.
• Strong hands-on experience with workflow automation platforms such as n8n, Make, Zapier, or Microsoft Power Automate.
• Experience working with AI platforms and large language models such as Claude, ChatGPT, or similar technologies.
• Experience with APIs, system integrations, databases, and data processing.
• Working knowledge of Python, JavaScript, or comparable scripting languages.
• Demonstrated ability to independently manage automation projects from concept through implementation.
• Experience analyzing business processes and identifying opportunities for operational improvement.

Preferred

• Experience integrating AI solutions with ERP, CRM, reporting, or other enterprise systems.
• Experience developing automated reports, dashboards, and data analytics workflows.
• Background in operations, logistics, asset management, or service-based businesses.
• Experience implementing AI solutions across multiple departments or locations.

PERSONAL ATTRIBUTES

• Strong analytical and problem-solving skills.
• Self-motivated, proactive, and results-driven.
• Ability to work independently and take ownership of projects.
• Curious and continuously exploring emerging technologies.
• Excellent attention to detail.
• Strong organizational and time-management skills.
• Ability to identify practical solutions to complex business challenges.

PROFESSIONAL ATTRIBUTES

• Strong technical aptitude and hands-on development capabilities.
• Ability to translate operational needs into functional automation solutions.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to nontechnical employees.
• Strong project management and implementation skills.
• Ability to collaborate effectively across departments.
• Commitment to data security, confidentiality, and system reliability.
• Ability to manage multiple projects and prioritize business needs.