Business Operations Administrator (Part-Time)

Schedule: Part-time, 15 to 20 hours per week

Location: Remote (United States)

Classification: W-2 Part-Time, Hourly (Non-Exempt)

Compensation: $28 - $35 per hour, commensurate with experience

Reports to: Strategic Operations Manager

Position Summary

The Business Operations Administrator manages core business operations for Auris, working closely with the Strategic Operations Manager and the Managing Members. This individual manages monthly customer invoicing in QuickBooks, administers partner agreements once a practice has decided to move forward, supports the partner launch team, coordinates onboarding and offboarding, and maintains Auris registrations in the states where its people work. The position supports the business side of the company and collaborates with the clinical team and other departments. The role suits a highly organized, detail-driven professional who works independently, handles confidential information with discretion, and takes ownership of deadlines.

Key Responsibilities

Operations Coordination Prepare and finalize business correspondence, agreements, and internal documents.

• Track operational action items and deadlines and follow up to keep open items moving.
• Coordinate scheduling for partner, vendor, and internal meetings as requested.
• Maintain organized digital filing for finance, contracts, HR, and compliance records.

Bookkeeping and Customer Invoicing

• Prepare and send monthly invoices to partner practices in QuickBooks Online.
• Confirm that all consumables used during the month are added to each partner practice monthly invoice.
• Manage hearing aid fees due from partner practices to Auris, and confirm each fee is invoiced and collected.
• Track accounts receivable and follow up on past-due balances.
• Record transactions, process vendor bills, and reconcile bank and credit card accounts monthly.
• Collect W-9s from contractors and vendors, prepare year-end 1099 filings, and provide records to the outside CPA.

Partner Contract Administration

• Prepare partner agreements, schedules, and Business Associate Agreements from approved templates once a practice has decided to move forward.
• Manage the exchange of drafts and revisions with the practice, track open items, and escalate substantive changes to the Managing Members.
• Route final agreements for signature, file executed copies, and notify the launch team that the agreement is complete.
• Maintain a contract tracker with effective dates, renewal dates, and notice deadlines.

Partner Launch Support

• Complete assigned business-side launch tasks for new partner practices, including agreement completion, billing setup, and partner account records.
• Collect partner information and documents required for contracting and invoicing, and track business launch checklist items to completion.

Onboarding, Offboarding, and HR Administration

• Coordinate administrative onboarding and offboarding steps for employees and contractors, including agreements, equipment shipment and recovery, and system access requests.
• Update the professional liability carrier roster for provider additions and separations.
• Maintain confidential personnel and contractor files, and prepare employment verification letters.

State Registration and Compliance

• Register Auris as a foreign entity when a remote employee resides in a new state, and establish state withholding and unemployment insurance accounts.
• Maintain a compliance calendar of annual reports, registered agent renewals, and business license deadlines, and file on time.

Qualifications Required

• Three or more years of experience in business operations, bookkeeping, or office management, preferably in a small or remote company.
• Working knowledge of QuickBooks Online, including reconciliations and invoicing.
• Experience with contract administration and electronic signature platforms.
• Familiarity with state business registration and state tax account setup.
• Strong organization, accuracy, and follow-through, with the ability to manage multiple deadlines independently.
• Proven discretion with confidential employee, financial, and health-related information.
• Clear, professional written communication.

Preferred

• Experience in a healthcare organization and familiarity with HIPAA.
• Experience with DocuSign, Rippling, and Microsoft 365.
• QuickBooks ProAdvisor certification.

Work Environment

This is a fully remote position. The individual must maintain a private, secure workspace with reliable high-speed internet and be available during standard business hours on a consistent weekly schedule. Hours may increase during partner launches and year-end close.

How to Apply

Submit your resume with 2-3 references, and a brief cover letter describing relevant operations, bookkeeping, and contract administration experience via the link above.

Auris Practice Solutions is an equal opportunity employer.

About Auris Practice Solutions, LLC

Auris Practice Solutions is a remote audiology services company that partners with hearing care practices and ENT groups across the country. Through the MaestroAuD® and MaestroFusion® product lines, Auris delivers clinical capacity and practice support that allow partner practices to serve more patients. Our team of remote audiologists and hearing care providers works in a growing number of states, and our operations must keep pace with that growth.