Social Media Customer Service

We are looking for a Social Media Setter to help generate and qualify leads through social media. This position will be responsible for responding to direct messages, comments, and inquiries , engaging with potential clients, and starting conversations that can turn into qualified leads.

Responsibilities

The ideal candidate is highly communicative, proactive, organized, and has 100% fluent English . Respond to social media DMs and comments in a timely and professional manner.

Engage with followers and potential clients through messaging.

Identify and qualify potential leads through conversations.

Generate leads through outbound and inbound social media messaging .

Follow established messaging and communication guidelines.

Maintain consistent follow-up with potential leads.

Track conversations, leads, and follow-ups.

Provide a positive and professional experience to prospects.

Meet daily and monthly lead-generation goals.

Requirements

• 100% fluent English – required.
• Excellent written and verbal communication skills.
• Previous experience in social media, lead generation, appointment setting, sales, or customer service is preferred.
• Comfortable communicating with prospects through DMs and online messaging.
• Strong follow-up and organizational skills.
• Self-motivated and able to work independently.
• Reliable internet connection and computer.
• Comfortable working a full-time schedule.

Benefits

Schedule

Monday - Friday 8:00 AM – 5:00 PM Monday - Friday 4:00 PM – 12:00 AM

Saturday & Sunday 9:00 AM - 7:00 PM

Full-Time | Remote

Starting Date: November 2nd