Sales Development Representative

About the role A & A Customs Brokers has been helping importers move goods across borders since 1979. We’re a family-owned, 100% remote, licensed Canada and US customs broker.

We’re growing our sales team and hiring Sales Development Representatives to start conversations with importers and book first meetings for our account executives.

You won’t be building lists. We set you up with the leads and tools you need, so your time goes into conversations.

What you’ll do

• Make 60–80 calls a day to prospective clients
• Find out whether a prospect fits: are they the importer of record, how often do they ship, and who makes the decision?
• Book first meetings with an account executive
• Use CRM tools to track activity and progress
• Follow our calling and email rules, including do-not-call lists and CASL guidelines
• Get better each week through call coaching and meeting reviews with the account executives

What you bring

• At least one year in a client-facing, sales, customer service, or logistics role (customs, freight, or trade experience is an asset)
• Comfort on the phone and the drive to make 60–80 calls a day
• Fluent spoken and written English, with clear, concise writing for email and LinkedIn
• Experience with CRM tools (HubSpot experience is an asset)
• Coachability: you take feedback and try it on the next call

Pay and benefits

• Base salary of $60,000–70,000, set by experience
• Uncapped, performance-based commission, paid monthly. We’ll walk you through the full plan during the interview process
• Health and dental benefits, paid time off, RRSP program, tuition reimbursement, and professional training
• A path to Sales Executive: SDRs who consistently meet their monthly targets are strong candidates as positions become available

Why A & A

• Work from home . Trade the commute for time back in your day.
• Teamwork . A collaborative, professional team that genuinely supports each other.
• Modern and Tech-Focused . A workplace that values innovation, fresh ideas, and client success.

Ready to apply? We'd love to hear from you! Include your resume and a few lines on why this role fits you.

A & A Customs Brokers is a fair and equitable employer. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation, and accommodation is available on request at every stage of the hiring process.

We sincerely appreciate every application; only candidates selected for an interview will be contacted.

Pay amounts are in Canadian dollars.