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The full posting
Role Summary: Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.
Key Responsibilities
Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices. Configuration & Data Migration: Configure and test modules to meet client requirements.
Perform or support data migration activities as required. Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation. Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs.
Implement minor enhancements based on client feedback. Functional Competency: Requirement Gathering: Documents clear business needs during workshops with moderate guidance. F unctional Expertise: Configuring and troubleshooting with growing confidence. Behavioural Competency: Consulting
Skills
Leads workshops and extracts insights from discussions. Communication: Conveys ideas clearly and keeps stakeholders informed. Task Ownership: Manages own responsibilities with minimal reminders.
Attention to Detail: Reviewing work carefully, reducing avoidable mistakes. Client Orientation: Balances client requests with solution feasibility. Problem Solving: Analyzes root causes and proposes solutions for common issues.
Bachelor's degree from a recognized institution. Experienced in Workday/ SuccessFactors/Oracle configuration, testing, implementation, and HRIS maintenance/support across multiple HR modules. Strong understanding of HR processes, business process workflows, data migration, and security configurations.
Able to facilitate workshops, gather requirements, and engage stakeholders across regional projects. Passionate about HR digital transformation and delivering best-practice Workday solutions to clients. Candidates with prior experience in supporting Workday/ SuccessFactors/Oracle HRIS operations, Application Management Services (AMS), or post-go-live maintenance and support activities are also encouraged to apply.
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