What this role actually asks for
Extracted by RemoteHuntMust have
- •Manage customer requirements and expectations
- •Deliver high-impact demos
- •Maintain product and domain expertise
- •Grow OPSWAT business with AEs and partners
- •Guide customers through solution operationalization
Nice to have
- •Provide guidance to product team
The full posting
About the Role
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
Are you purpose-driven? We are. At OPSWAT, our purpose is to secure the way of life we all enjoy. We focus our innovations on protecting IT and Critical Infrastructure, such as Manufacturing, Nuclear facilities, Financial institutions, Governments, Utilities, Higher Education and more. You’ve probably done some interesting things in your career, but how often can you say you’ve contributed directly to the benefit of our global community with such a positive impact?
“Critical Infrastructure” refers to a wide variety of systems, including not only traditional on-premise and cloud-based IT systems, but can also include operational technology.
As a Solution Engineer, you’ll be working alongside a peer group of talented professionals. Your job will be to uncover the customer’s challenges, orient them on how OPSWAT solves those challenges, and guide them through what it takes to operationalize the solution. You’ll be required to maintain proficiency in the domains we serve, expertise in the products, and the disposition that makes a customer want to enthusiastically partner with you for their success. You’ll also enjoy having a voice with the product team, providing highly relevant guidance about product futures learned directly through customer interactions.
What You Will Be Doing
- Work with AEs and partners to grow OPSWAT business
- Manage customer requirements, expectations, and solution buy-in
- Maintain and frequently deliver high-impact demos
- Manage, deliver, and present detailed responses to RFPs
- Nurture partner relationships and their technical understanding of OPS
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