Senior SOC Analyst

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><span data-path-to-node="0,0"><strong data-path-to-node="0,0" data-index-in-node="0">Role</strong> </span></p> <p><span data-path-to-node="0,0">We are looking for a Senior SOC Analyst to join our team</span><span data-path-to-node="0,1"><sup class="superscript"></sup></span><span data-path-to-node="0,2">. This is a remote role, reporting to the Global SOC Manager in the Enterprise Security department</span><span data-path-to-node="0,3"><sup class="superscript"></sup></span><span data-path-to-node="0,4">. As a key guardian of our infrastructure, you will monitor, detect, and analyze security incidents to protect our digital assets</span><span data-path-to-node="0,5"><sup class="superscript"></sup></span><span data-path-to-node="0,6">. You will be the first line of defense, ensuring that potential threats are mitigated promptly and effectively to maintain a secure environment</span><span data-path-to-node="0,7"><sup class="superscript"></sup></span><span data-path-to-node="0,8">.</span> </p> <p><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></p> <ul data-path-to-node="2"> <li><span data-path-to-node="2,0,0,0">Monitor security alerts and events to identify potential threats and vulnerabilities</span><span data-path-to-node="2,0,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="2,1,0,0">Detect and analyze security incidents using multiple security tools</span><span data-path-to-node="2,1,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="2,2,0,0">Respond to security incidents promptly, following established procedures and protocols</span><span data-path-to-node="2,2,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="2,3,0,0">Conduct in-depth analysis of security events to determine the scope and impact of potential threats</span><span data-path-to-node="2,3,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="2,4,0,0">Perform phishing incident analysis</span><span data-path-to-node="2,4,0,1"><sup class="superscript"></sup></span> </li> </ul> <p><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></p> <ul data-path-to-node="4"> <li><span data-path-to-node="4,0,0,0">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</span><span data-path-to-node="4,0,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="4,1,0,0">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</span><span data-path-to-node="4,1,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="4,2,0,0">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</span><span data-path-to-node="4,2,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="4,3,0,0">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</span><span data-path-to-node="4,3,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="4,4,0,0">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</span><span data-path-to-node="4,4,0,1"><sup class="superscript"></sup></span> </li> </ul> <p><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></p> <ul data-path-to-node="6"> <li><span data-path-to-node="6,0,0,0">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</span><span data-path-to-node="6,0,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="6,1,0,0">3+ years of experience in a Security Operations Centre</span><span data-path-to-node="6,1,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="6,2,0,0">Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field</span><span data-path-to-node="6,2,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="6,3,0,0">Familiarity with security technologies, including SIEM, EDR, IDS/IPS, firewall, and antivirus tools like Chronicle, Crowdstrike Falcon</span><span data-path-to-node="6,3,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="6,4,0,0">Familiarity with computer networks, various operating systems, and endpoint fundamentals</span><span data-path-to-node="6,4,0,1"><sup class="superscript"></sup></span> </li> </ul> <p><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></p> <ul data-path-to-node="8"> <li><span data-path-to-node="8,0,0,0">Experience leveraging AI-driven anomaly detection tools, LLM-assisted threat hunting, or managing security risks associated with AI/ML infrastructure deployments</span><span data-path-to-node="8,0,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="8,1,0,0">Scripting or programming experience in at least one language such as Python, PowerShell, C, C#, or Java</span><span data-path-to-node="8,1,0,1"><sup class="superscript"></sup></span> </li> <li><span data-path-to-node="8,2,0,0">Relevant certifications such as CompTIA Security+, CISSP, or CISM</span><span data-path-to-node="8,2,0,1"><sup class="superscript"></sup></span> </li> </ul> <p data-path-to-node="9">#LI-Remote #LI-RM6</p><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.</p> <p>Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:</p> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <ul> <li>Various health plans</li> <li>Time off plans for vacation and sick time</li> <li>Parental leave options</li> <li>Retirement options</li> <li>Education reimbursement</li> <li>In-office perks, and more!</li> </ul> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <p data-pm-slice="1 1 []">Learn more about Zscaler's hybrid working model and benefits&nbsp;<a href="https://www.zscaler.com/candidate-resource-hub" target="_blank">here</a>.</p> </div> </div> <p>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.</p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. <em>See more information by clicking on the </em><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf"><em>Know Your Rights: Workplace Discrimination is Illegal </em></a><em>link.</em></p> <p>Pay Transparency</p> <p>Zscaler complies with all applicable federal, state, and local pay transparency rules.</p> <p>Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</p></div>