Sr. Salesforce/Certina Administrator

Applied Systems is seeking a proactive Senior Salesforce Administrator to enhance and optimize our Salesforce platform. You will gather requirements, design scalable solutions, and manage all aspects of org health and administration. Design and implement scalable solutions using Salesforce best practices. Build Flow automation, custom fields, page layouts, record types, apps, actions, and custom settings. Collaborate with business users to deliver on the product roadmap. Perform DevOps and release management duties. Implement rules and automation to ensure data quality. Configure Salesforce security: users, licenses, roles, profiles, permissions, OWD, and sharing rules. Manage support escalations and technical documentation. Resolve tech debt, conduct regression testing, manage package upgrades. Identify underused features and maintain up-to-date certifications.

We need someone with deep Salesforce expertise, strong change management and governance skills, and the ability to communicate technical concepts to stakeholders. 5+ years as a Salesforce Administrator Certina Experience Expertise in Service Cloud and Sales Cloud ; CPQ and PSA experience is a plus. Strong Flow Builder knowledge. Salesforce Administrator, Advanced Administrator, and Platform App Builder certifications required. Experience integrating with external systems (e.g., Netsuite). Strong analytical, problem-solving, and communication skills. Bachelor’s degree in IT or Computer Science preferred.

CPQ and PSA experience is a plus. Bachelor’s degree in IT or Computer Science preferred.