Business Leader Client & Growth

Own client requirements from initial intake through successful closure, ensuring priorities and preferences are clearly understood. Build proactive, trusted client relationships and provide guidance throughout interviews, evaluations, and decision-making. Coordinate with Talent and Engineering teams to move processes forward, resolve blockers, and manage risks.

Manage multiple concurrent processes while monitoring KPIs, pipelines, SLAs, and overall performance. Identify opportunities for upselling, account expansion, and long-term client growth. Improve processes, communication, and operational efficiency through continuous analysis and practical changes.

Senior-level professional with 5+ years of experience in Business Development, Account Management, Client Success, Consulting, Sales, or a similar client-facing role. Experience in technology, IT services, SaaS, staffing, consulting, or B2B environments. Proven experience managing client relationships and driving opportunities toward successful outcomes.

Strong commercial, negotiation, communication, and stakeholder management skills. Experience managing multiple priorities, processes, and stakeholders while tracking KPIs, pipelines, or SLAs. B2 English level or higher Hands-on experience with KPI Tracking, Pipeline Management, SLA Management. Skills Business Development Account Management Client Success Consulting Sales Stakeholder Management Negotiation KPI Tracking Pipeline Management SLA Management

CRM ATS Upselling Account Expansion