What this role actually asks for
Extracted by RemoteHuntMust have
- •5+ years in technical pre-sales support
- •Strong understanding of TCPIP, Networking, Routing, Switching, LAN
- •Extensive Cyber Security experience
- •Ability to deliver compelling product demonstrations
- •Experience responding to RFIs & RFPs
- •Customer-facing technical support experience
Nice to have
- •Linux/Windows administrator experience
- •SIEM technology experience
- •Virtualization experience
- •Public/Private cloud experience
Tools and technologies
Worth checking before you apply
- ⚠20-30% Travelling
The full posting
About the Role
Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market. To accelerate our growth, we are seeking a talented Sr. Sales Systems Engineer professional to work with our Sales team to be the main technical resource on sales calls and educate the customer on features, specifications and functionality to integration. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career.
Job Responsibilities
- Create and deliver compelling demonstrations of Stellar Cyber products and solutions.
- Understand and effectively present our security platform and solutions.
- Providing pre-sales technical assistance and product education.
- Actively driving and managing the technology evaluation stage of the sales process.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution.
- Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers.
- Very close working relationship with TAC support and Product Management.
- Respond to RFI's & RFP's.
- Provide weekly report to management on the status of high priority cases and pre-sales activity.
- 20-30% Travelling throughout all sales territories.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate technical sales support.
Required Skills & Experience
- 5+ years of proven experience in a heavy customer focus position involving technical knowledge of a company's products and services.
- 5+ years of technical/pre-sales support as a sales or systems engineer.
- Strong
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