Inside Sales Specialist (Enterprise Support) - FTC 1 year

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

You will support the Public Sector sales team by managing internal sales activities across a shared account base, helping progress opportunities through the channel, and coordinating with account owners to drive pipeline, customer engagement, and successful deal execution. This role does not carry a dedicated territory and reports to the Public Sector Sales Manager.

Reporting: Public Sector Sales Manager

Focus: Internal sales support for enterprise team and Help improve customer satisfaction & retention.

Goals: Support team pipeline progression. Improve deal velocity, accuracy and customer responsiveness.

IMPORTANT: This is a 12-month fixed-term contract (FTC) role providing maternity cover.

What will you do:

• Support the Public Sector sales team by helping manage pipeline, qualify opportunities, and maintain accurate CRM records across shared accounts.
• Coordinate internal sales activities including quote generation, bid administration, order progression, and customer follow-up.
• Work closely with territory owners and channel partners to progress opportunities and ensure timely responses to customer and partner requests.
• Help prepare proposals, RFI/RFP responses, renewal paperwork, and other sales documentation for Public Sector opportunities.
• Partner with Sales Engineers, Customer Success, Deal Desk, and other internal teams to keep opportunities moving efficiently through the sales cycle.
• Maintain consistent customer and partner communications, ensuring high responsiveness and professional follow-through.
• Track key actions, deadlines, and dependencies across active opportunities to support forecast accuracy and on-time deal execution.
• Build knowledge of Public Sector buying processes, framework routes, and customer requirements to support the wider team effectively.

What you will bring:

• Organisation and attention to detail: Able to manage multiple actions, deadlines, and stakeholders with accuracy and consistency.
• Drive and reliability: Takes ownership of tasks, follows through, and supports the team with a strong sense of urgency.
• Communication skills: Communicates clearly with customers, partners, and internal teams, and builds credibility through responsiveness and professionalism.
• Learning mindset: Eager to develop sales knowledge, understand Public Sector procurement, and grow within a collaborative team environment.