Technical program manager

About the Role

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.

We are looking for an experienced Technical Program Manager to help us strengthen and operationalize our program-management model across Product & Technology. The foundations are already in place. Your mandate will be to help us complete the implementation, simplify where needed and ensure the model works effectively across our software teams. You will work closely with the Director, Program Management and teams across Product, Engineering, Platform, IT, Security, and Product Operations, with a strong focus on release execution, cross-team dependencies, risks, and delivery alignment.

What you’ll do

• Lead the execution of product and technology releases across multiple teams.
• Manage dependencies, risks, timelines, and scope across interconnected technical initiatives.
• Ensure changes and delays are reflected in upcoming planning cycles.
• Help improve and operationalize Petal’s program-management practices.
• Facilitate effective governance, communication, and decision-making across teams.
• Work closely with Go-to-Market stakeholders to support release readiness.
• Bring a pragmatic approach to process and adapt best practices to Petal’s scale and environment.