Account Manager (Global Strategic Accounts)

Marqeta is looking for a driven, curious, and entrepreneurial Account Manager to join our Global Strategic Partnerships team. In this role, you’ll partner closely with cross-functional teams to support one of our global strategic accounts - building deep relationships, uncovering revenue-generating opportunities, providing exceptional client service, and helping our customer unlock the full potential of Marqeta’s platform.

You'll provide strategic account support and manage a wide range of initiatives providing analytical insight and operational efficiency in support of growth targets for Marqeta. The Associate Account Manager role will work closely with many groups in the organization, as part of a team of experts on Marqeta’s platform to help our customers leverage our technology to drive growth in their businesses.

We work Flexible First . We’d love for you to join us!

The Impact You'll Have

This role performs a wide range of activities, including maintaining and growing revenue by identifying new upsell and cross-sell opportunities, in addition to:

• Supporting the strategic efforts of the POD leader in managing key business accounts.

• Supporting day-to-day management of segment portfolio.

• Ensuring partnership and programs are running smoothly and successfully.

• Being a trusted voice on the team and to the customer, and helping them manage their payments programs with Marqeta.

• Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go-To-Market team.

• Adding strategic value to the team by identifying opportunities to drive business and process improvements.

• Supporting the development and delivery of high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).

• Performing in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.

• Supporting day-to-day customer management processes.

Who You Are

• 3+ years of Enterprise account management experience, ideally in fintech, payments, or banking.

• Strong communication skills across formats - verbal, written, presentations, and executive-level stakeholder engagement.

• Exceptionally organized and calm under pressure - you juggle multiple complex workstreams simultaneously, prioritize ruthlessly when demands compete, and stay solutions-focused when things get hard ; you're self-directed in knowing who to pull in inside Marqeta and on the customer side, to move things forward.

• Self-motivated and intellectually curious, with a track record of staying ahead of industry trends and competitive dynamics.

• Demonstrated ability to operate effectively in ambiguous environments - comfortable making decisions with incomplete information and pivoting as situations evolve.

• Entrepreneurial mindset with a bias toward action - you don’t wait to be told what to do, you identify what needs to happen and make it happen.

• Collaborative team player who works well across functions internally and builds trust with diverse stakeholders on the customer side.

• Experience managing global customers with multi-region stakeholder maps.

• Demonstrated operational excellence across complex, parallel workstreams: adept at managing competing priorities, maintaining follow-through, and proactively connecting the right internal and external stakeholders to drive outcomes.

• Strong data literacy - comfortable using metrics and analysis to shape account strategy and business reviews.

• Brings a continuous improvement mindset - consistently seeking better processes and actively leveraging AI tools to work more efficiently and effectively.

Nice-To-Haves

• Experience in card issuing/acquiring, payments processing, or embedded payments

Compensation and Benefits

Typical Process

• Application submission

• Recruiter video call

• Hiring manager video call

• Virtual “Onsite” consisting of 3 - 4 video interviews

• Presentation

• Final Interview with Sales Leader

• Offer!

Compensation and Benefits in Marqeta’s Revenue Organization

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National : A baseline tier that applies to most of the geographic territory of the United States.

• Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA

• Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.

When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:

• National: $107,300 - $134,100.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options

• Flexible time off – take what you need

• Retirement savings program with company contribution and after tax contributions

• Equity in a publicly-traded company and an Employee Stock Purchase Program

• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave

• Free therapy sessions, financial and professional coaching, and legal advice

• Monthly stipend to support our remote work model

• Annual “development dollars” to support our people growth and development

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Marqeta cares about your privacy. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice . Additional information for California residents can be found here .

To keep our interview process fair and consistent, we ask that all candidates join video interviews with their camera on.

Notice on Use of AI in Recruitment We may use artificial intelligence (AI) tools in our recruitment processing consistent with the requirements of applicable laws. For more information, review our AI notice here .