Product Manager

About the Role

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travellers passionate about what we do and believe in. And we are ready for another talented person to join the party.

We’re looking for a Product Manager who will shape not only the future of our product but also the success stories of a wide range of entrepreneurs, creators, and organizations around the world. Whether it’s an author launching their new book, a small business owner selling handmade goods, or a non-profit organization reaching out for a cause - we believe everyone should have the tools to succeed sooner.

In this role, you’ll lead the way in building innovative features and experiences that make our mail marketing services smarter, faster, and more effective, using technology and creativity to help our customers grow. 🚀

Why MailerLite?

Wondering why we think you’ll love working for MailerLite? Here are our favorite 6 reasons!

You'll turn big ideas into reality With ambitious plans for our product and team, you'll play a key role in making them happen—solving exciting challenges and driving impactful changes that empower our customers to succeed.

You'll grow, develop and evolve As part of a team that's always looking for new, innovative ways to offer value to customers, you'll constantly be experimenting, learning, and trying out new things.

You'll take ownership We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

You’ll have experts on hand Whenever you’re stuck, your teammates with a wide range of expertise are ready to help you grow. And they’d love for you to share your knowledge too!

You'll pick where you work, every day We embrace the remote culture. Every day you get to choose the environment that makes you most productive.

You'll have stability We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

What you’ll work on

• Creating a clear strategy and roadmap for one part of the customer journey, identifying opportunities to leverage innovation and AI to enhance customer success
• Defining, analyzing, and optimizing metrics to grow MailerLite while measuring impact and reporting on progress
• Applying product management best practices including conducting product discovery, leveraging data insights, and exploring AI-driven innovations to uncover new product opportunities
• Deeply understanding user needs by conducting user research, articulating use cases clearly, identifying potential bottlenecks, and translating these insights into actionable requirements for the development team
• Focusing on achieving specific business outcomes, such as increased user engagement, revenue growth, and churn reduction, rather than just delivering features or meeting deadlines
• Working collaboratively with customers, development, design, SRE, customer support, and marketing to deliver impactful features, seamlessly launch projects, and create excitement around the product — while driving innovative improvements that set the product apart