Digital Delivery Manager

About the Role

Symetri is looking for a Digital Delivery Manager to join our consulting team and assist large Owner clients in their capital projects. You will work alongside our clients full time and engage with the entire vendor ecosystem, including the owner, architects, engineers, contractors, commissioning agents, and facility management personnel. We’re looking for an individual seeking career advancement, growth opportunities, and a willingness to take charge of an Owners digital delivery and BIM program.

Responsibilities

Your primary responsibilities as a contractor for the technology owner will be as follows:

BIM Management and Implementation

• Develop and maintain project-specific BIM Execution Plans (BEPs).
• Ensure compliance with Owner requirements and standards or other relevant industry standards such as ISO 19650.
• Lead the setup and maintenance of Common Data Environments (CDEs) for project collaboration.
• Oversee clash detection, coordination, and model validation processes.
• Manage the creation, review, and approval of digital models and associated data.

Digital Delivery Leadership

• Drive the adoption of digital delivery methods and technologies across projects.
• Coordinate the integration of BIM with other digital tools, including GIS, IoT, and construction management software.
• Promote the use of digital twins, 4D/5D modeling, and other advanced visualization tools.
• Collaborate with stakeholders to align digital delivery strategies with project objectives.

Team Coordination and Training

• Provide leadership and support to project teams on BIM and digital delivery practices.
• Facilitate training sessions to upskill project teams in BIM tools and processes (e.g., Revit, Navisworks, Dynamo).
• Act as the primary point of contact for BIM-related queries and issues.
• Foster a culture of innovation and continuous improvement in digital delivery.

Data Management and Quality Assurance

• Ensure data accuracy, consistency, and completeness throughout the project lifecycle.
• Monitor adherence to BIM requirements, protocols, workflows, and quality standards.
• Perform regular audits of models and project data to ensure compliance with agreed deliverables.
• Support the development and implementation of data management policies and procedures.

Stakeholder Collaboration

• Liaise with clients, contractors, consultants, and other project stakeholders to align BIM and digital delivery goals.
• Facilitate coordination meetings to resolve BIM issues and optimize workflows.
• Support procurement processes by ensuring that BIM requirements are embedded in contracts and scopes.

Innovation and Technology Adoption

• Evaluate and recommend new technologies, tools, and workflows to enhance digital delivery capabilities.
• Pilot innovative approaches such as augmented reality (AR), virtual reality (VR), or machine learning applications in project delivery.
• Stay informed about industry trends and advancements in BIM and construction technology.

Reporting and Documentation

• Prepare regular progress reports on BIM and digital delivery activities for project stakeholders.
• Document lessons learned and best practices to inform future projects.
• Support the preparation of digital assets for handover to facility management teams.

Skills & Experience

• Bachelor’s degree in Architecture, Engineering, or Construction Management.
• Minimum 5 years of practical experience working in a digital delivery environment, including BIM, VDC, Common Data Environments, standards or document management, or similar fields.
• Experience working on data center projects is a plus.

Soft Skills

• Eagerness to learn
• Proactive and assertive
• Adaptive to different stakeholder personas
• Effective and confident communicator that can lead meetings
• Problem solver and documentation advocate

Managerial Skills

• Can self-manage their workload without additional management oversight.
• Intermediate understanding of delivery phases, including concept, design, pre-construction, construction, and commissioning.
• Can effectively document all lessons learned and follow up on tasks and assignments.
• Preparation of reports and standard operating procedures.

You’re a great fit if:

• You are tech savvy and like solving problems (i.e. improving workflows, automating repetitive tasks, troubleshooting).
• You are proactive and enjoy learning new software programs.
• You thrive in a fast-paced, dynamic environment where every day is different.
• You can manage and prioritize multiple clients/projects at the same time.
• You are skilled in information gathering and technical discovery techniques.
• You work well independently but also in a team-oriented culture.
• You enjoy traveling and are comfortable with flexible working situations.
• You value a good work-life balance.

EMPLOYEE BENEFITS

• Generous flexible paid time off
• Symetri USA observed standard holidays
• Company group health insurance; nominal fee for employee coverage with company matching 100% of employee's HSA contributions up to the (correct word) limit
• Optional Cafeteria Plan; dental, vision, life, and other insurances available
• Short-term & Long-term disability coverages included
• 401(k) program with Symetri USA matching up to 4% of your base salary

Eligibility of benefits as follows:

• Insurance coverage(s) starts the 1st day of employment (this starts on the first of the year, I'm not sure about the following benefits).
• Paid holidays and Flexible PTO start the 1st of the month following 30 days of employment.
• 401(k) after 1 month of employment.