SaaS Onboarding & Invoicing Representative (Remote - Philippines)

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. WHAT YOU GET TO DO: : Own the customer onboarding process for SaaS billing and invoicing Manage subscription setup, scheduling invoices, and revenue recognition in NetSuite Enter and maintain accurate data across Salesforce and NetSuite daily Review contracts and orders, ensuring billing aligns with commercial agreements Identify and resolve order or billing discrepancies with account managers Collaborate with commercial and accounting teams on subscription-related processes Support continuous improvement of billing and onboarding workflows. REQUIRED QUALIFICATIONS:: 2+ years of experience in financial operations, billing, or accounts receivable Hands-on experience with ERP and CRM systems (NetSuite, Salesforce preferred) Strong analytical and problem-solving skills with high attention to detail Comfortable with daily manual data entry and system updates Ability to interpret and review contracts and billing terms Excellent communication and cross-team collaboration skills.