Salesforce Delivery Manager (Channel/Portal Squad) (Remote)

<div class="content-intro"><p>KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.</p></div><div class="rbox-job-longdesc">

About the Role

<p>We are looking for a talented and motivated individual to join our team as a Senior Software Engineer. In this role, you will be responsible for designing, developing, and maintaining scalable and robust software solutions. You will work closely with cross-functional teams to deliver high-quality products that meet our customers' needs.</p>

Job Responsibilities

• Design, develop, and implement new software features and functionalities.
• Write clean, maintainable, and efficient code.
• Collaborate with product managers, designers, and other engineers to define and refine product requirements.
• Participate in code reviews to ensure code quality and share knowledge.
• Troubleshoot and debug software issues.
• Contribute to the continuous improvement of our development processes and tools.
• Mentor junior engineers and provide technical guidance.

Required Skills & Experience

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in software development.
• Proficiency in one or more programming languages such as Java, Python, C++, or Go.
• Experience with cloud platforms like AWS, Azure, or GCP.
• Strong understanding of data structures, algorithms, and software design principles.
• Experience with database technologies (SQL and NoSQL).
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

What You'll Get

• Competitive salary and benefits package.
• Opportunity to work on challenging and impactful projects.
• A collaborative and supportive work environment.
• Professional development and growth opportunities.
• Generous paid time off.
• Health, dental, and vision insurance.
• 401(k) plan with company match.

What Else Should You Know

• This is a full-time position.
• The role is based in our Clearwater, FL office.
• We offer a hybrid work model.

Benefits

• Comprehensive health insurance.
• Dental and vision coverage.
• Life insurance.
• Disability insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Stock options.
• Professional development budget.
• On-site gym and wellness programs.
• Free snacks and beverages.

Qualifications

• Proven experience as a Senior Software Engineer or similar role.
• Demonstrated ability to lead technical projects and mentor team members.
• Experience with agile development methodologies.
• Familiarity with CI/CD pipelines and practices.
• Knowledge of security best practices.

Responsibilities

• Take ownership of the full software development lifecycle.
• Drive technical decisions and architectural designs.
• Ensure the scalability, performance, and reliability of our systems.
• Collaborate with stakeholders to understand business needs and translate them into technical solutions.
• Stay up-to-date with emerging technologies and industry trends.
• Contribute to a culture of innovation and continuous learning.