Senior Restoration Account Coordinator

We're looking for a Senior Restoration Account Coordinator to serve as a key financial and administrative resource for the Restoration department of a national multifamily renovation and restoration contractor. You will support projects from setup through closeout, partnering with Project Managers, Operations, Accounting, subcontractors, and clients to keep project budgets, billing, change orders, receivables, and financial reporting accurate and moving efficiently. This role requires strong knowledge of restoration insurance processes, Xactimate, Sage, project margins, and construction accounting. If you are detail-oriented, proactive, and comfortable owning financial coordination across a high volume of active projects, this role is a strong fit. Why You'll Want to Join You will be paid in USD (bi-monthly: every 15th and 30th) Paid Time Off in accordance with company policy Observance of Holidays per company guidelines 100% remote setup so you can work wherever you're most productive Work inside a nationally recognized, award-winning renovation and restoration contractor High-ownership role with direct impact on project cash flow and financial performance What You'll Work On Project Budget and Cost Management Create and maintain project budgets and takeoffs in Sage using appropriate cost codes, cost types, and project margins Accurately translate Xactimate estimates and Operations-provided budgets into the system Monitor project costs, contract values, committed work, and available budget Identify discrepancies and complete budget modifications when needed Review project financial activity with Project Managers and Operations to ensure projects remain within budget and margin expectations Subcontractor and Vendor Billing Coordinate subcontractor and vendor billing and payments including invoices, lien waivers, ACH information, approvals, corrections, and required documentation Monitor payment status and resolve billing issues that may delay payment Communicate with subcontractors and Accounts Payable regarding outstanding items, accruals, or payment exceptions Change Order Management Process subcontractor change orders for accuracy, completeness, coding, and approval Maintain current change order logs and supporting documentation Prepare and enter prime contract change orders in Sage, verify pricing and margins, and route client documents for execution through DocuSign Accounts Receivable and Collections Serve as the primary point of contact for accounts receivable on assigned Restoration projects Handle client follow-up, payment status, outstanding balances, and collection activity Monitor project-specific and state-specific lien deadlines and communicate upcoming deadlines Escalate high-risk receivables or payment issues to management promptly WIP Reporting and Insurance Billing Gather, review, and maintain project financial information required for WIP reporting including costs, contract values, change orders, billings, and margins Work toward independently managing the Restoration WIP process over time Review and support MRP billing including proper classification and processing of Type 1 and Type 2 jobs Support client and lender communication related to supplements, owner change orders, insurance billing, and ACV/RCV processes Financial Support and Administration Serve as a finance resource for the Restoration department responding to questions on budgets, billing, change orders, project costs, and margins Assist with MIT project bonus tracking and supporting documentation as assigned Maintain organized project records and proactively identify and communicate financial or administrative issues that could impact project execution or cash flow What You Bring 3 to 5 years of experience in construction accounting, restoration, project administration, or a related field Strong understanding of construction financial concepts including project budgets, cost codes, margins, change orders, subcontractor billing, accounts receivable, and WIP reporting Experience with Sage and Xactimate strongly preferred Knowledge of restoration insurance processes including ACV/RCV and insurance estimating preferred Strong attention to detail, organization, and accuracy when working with financial and project data Excellent written and verbal communication skills with the ability to work effectively with clients, subcontractors, Project Managers, Operations, and Accounting Ability to identify issues, research solutions, and proactively follow through to resolution while managing multiple projects and deadlines simultaneously Ability to handle sensitive financial and project information with professionalism and discretion Nice to Have Experience with QuickBooks, Smartsheet, Acumatica, SAP, or similar systems Additional education or training in accounting, construction, or business Background in multifamily property restoration or insurance-related construction billing How to Apply Please include: Your updated resume A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with construction accounting or restoration billing, and walking through how you have managed project budgets and accounts receivable across multiple active projects Only candidates who submit a Loom video will be moved to the next step of the hiring process. If you are a detail-oriented construction accounting professional who understands how restoration projects work financially and wants ownership over a complex, high-volume project portfolio inside a nationally recognized contractor, this role gives you the scope and the accountability to do your best work.