Partnerships Lead
Gradient Labs · London Office, New York Office · posted Jul 31, 2026
What this role actually asks for
Extracted by RemoteHuntMust have
- •Experience building/growing partnerships function
- •B2B SaaS experience
- •Financial services or regulated industry experience
- •Credible managing hyperscalers and boutique firms
- •Bias for cold outreach and starting relationships
- •Commercial judgment for structuring agreements
- •Excellent written and verbal communication
Nice to have
- •First-hire mindset, comfortable with ambiguity
The full posting
About the Role
At Gradient Labs, we're building the AI customer operations platform for financial services. Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to trust every outcome. We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Braze and we're hiring our founding Partnerships Lead to join us either in London or NYC. We're growing fast and increasingly finding that our biggest unlocks come not just from direct sales, but from the ecosystem of technology and consulting partners that our customers already rely on.
The role
This is a foundational, individual-contributor role: you'll own the full partnerships function end to end, from managing and growing our existing relationships to proactively building new ones across a wide partner landscape: hyperscalers, core banking providers, global consultancies and systems integrators, boutique advisory firms, and BPOs. You'll be the first dedicated hire in this function, which means you'll be building the playbook as much as executing it: deciding which partner types deserve focus first, setting up how we track and report on partner-sourced/
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