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Technical Program Manager, Emergency Cash

Givedirectly · Remote · posted Sep 1, 2026

mid

What this role actually asks for

Extracted by RemoteHunt

Must have

  • Experience building, configuring, and managing technology systems
  • Translate emergency response needs into technical requirements
  • Coordinate cross-functional teams
  • Improve tools and surface technical gaps
  • Experience with data collection, verification, payments, and monitoring systems

Nice to have

  • Experience in humanitarian aid or emergency response

Worth checking before you apply

  • US-W2 only

The full posting

<div class="content-intro"><p>GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the <u><a href="https://www.givedirectly.org/gdresearch/" target="_blank">research</a></u> to back it up. Our work has been covered by&nbsp;<u><a href="https://www.economist.com/special-report/2024/01/10/givedirectly-does-what-it-says-on-the-tin" target="_blank">The Economist</a></u>, <u><a href="https://www.npr.org/sections/goatsandsoda/2023/12/07/1217478771/its-one-of-the-biggest-experiments-in-fighting-global-poverty-now-the-results-ar" target="_blank">NPR</a></u>, <u><a href="https://www.ted.com/talks/rory_stewart_to_end_extreme_poverty_give_cash_not_advice" target="_blank">TED</a></u>, and <u><a href="https://www.givedirectly.org/washingtonpost-apr-2024/" target="_blank">The Washington Post</a></u><u>. </u>We are one of&nbsp;<u><a href="https://time.com/collection/time100-most-influential-companies/2026/givedirectly/" target="_blank">Time100’s</a></u> Most Influential Companies of 2026.<a href="https://www.givedirectly.org/washingtonpost-apr-2024/" target="_blank">&nbsp;</a></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="https://www.givedirectly.org/givedirectly-values/">values</a> and <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="https://www.youtube.com/watch?v=HbdS9vB_XYg">hear from the people who do</a>. If they resonate, this could be a great fit!</p></div><p><span style="font-family: helvetica, arial, sans-serif;"><strong>Location:&nbsp;</strong>Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our&nbsp;<a href="https://perfectwiki.page/p/iOeyfUha_9">current list of eligible countries&nbsp;</a>to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>About this role</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">GiveDirectly’s Emergency Cash team delivers rapid, technology-enabled cash assistance to people affected by crises. The Technical Program Manager (TPM), Emergency Cash will build, configure, and manage the technology used for those responses - including systems for data collection, verification, payments, and monitoring - and ensure they are reliable, replicable, and ready for rapid deployment.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">In this role, you’ll translate emergency response needs into actionable technical requirements, coordinate cross-functional teams during activations, and strengthen our global readiness by improving tools and surfacing technical gaps to inform the product and technology roadmap.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The Emergency Cash team is a remote-first team built around trust, ownership, and flexibility. Because this role supports emergency responses, the TPM may need to provide surge capacity and work across multiple timezones during activations, in line with pre-established on-call schedules.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This position is ideal for someone who thrives in fast-moving, ambiguous environments, can bridge the gap between technical teams and field realities, and is motivated to redefine how humanitarian responses leverage technology.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Reports to: </strong>Senior Product Manager, Solutioning, Emergency Cash</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Level</strong>: Manager</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Travel Requirement:&nbsp;</strong>Up to 20% international travel for emergency deployments, field testing, partner coordination, and team retreats.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This recruitment is for <em><span style="text-decoration: underline;"><strong>two vacancies.&nbsp;</strong></span></em></span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>What You'll Do:&nbsp;</strong></span></p> <ol> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">&nbsp;<strong>Lead Technical Program Delivery for Emergency Responses:</strong></span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Embed (remotely or on-site) with the emergency response team during activations to manage end-to-end technical program delivery - leading scoping, requirements gathering, system configuration and implementation, QA and testing, troubleshooting, and closeout.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate with Product, Tech, Research, Engineering, Data, Payments, and Programs teams to ensure systems are aligned with programmatic objectives and work seamlessly in field conditions.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ensure all systems comply with GD’s standards for data protection, privacy, and financial controls.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Manage technical training and onboarding for surge staff, collaborators, and local partners.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>&nbsp;Strengthen Rapid Response Technical Readiness:</strong></span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Maintain and improve technical documentation, deployment guides, and incident-response protocols to ensure consistency and speed in future responses.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with Programs and Engineering to develop product roadmaps and requirements, and prioritize and implement improvements that enhance emergency response scalability and reliability.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Track and report on technical readiness metrics (e.g. uptime, deployment speed, integration failures, data quality, testing coverage).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Lead and document technical design and implementation retrospectives, lessons learned and root cause analyses after each response to drive continuous improvement and contribute to product development strategies.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Support technical assessments, evaluations, testing and adoption of new products and solutions that strengthen emergency response technical capabilities.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Drive Safety,</strong> <strong>Risk</strong> <strong>Management, and Systems Resilience:</strong></span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Support risk assessments for systems and data flows in high-risk operating environments.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Identify and mitigate technical risks - including connectivity, data loss, device theft, fraud, system misuse - before and during activations.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Contribute to incident reviews to improve our safety and resilience protocols.</span></li> </ul> </li> </ol> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>What You'll Bring</strong>:&nbsp;</span></p> <ol> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Values &amp; Core Competencies</strong>:&nbsp;</span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Exceptional alignment with <a href="https://www.givedirectly.org/givedirectly-values/">GiveDirectly Values</a> and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Professional Experience:</strong></span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of professional experience; we welcome a wide range of relevant backgrounds (e.g. technical program management, product management, data analytics, software engineering, international development, emergency response, or management consulting).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience managing timelines, operational risk, stakeholders, and complex deliverables across multiple workstreams.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven ability to operate in fast-paced and ambiguous settings, exercising sound judgment to balance speed, risk, and quality.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Technical Skills:</strong>&nbsp;</span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience owning technical decisions when no predefined playbook exists, including evaluating novel technologies, system designs, and risks.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Working proficiency with a programming or statistical language (e.g. Python, R, Matlab, Java, Apex) - this role involves building automation and business logic, but it is not an engineering or data science role.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">High attention to detail and strong instincts for analysis and validating data and code creatively and rigorously.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Structured approach to problem-solving and a drive to uncover and fix root causes rather than surface-level issues.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ability to clearly communicate technical concepts to both technical and non-technical stakeholders across varied cultural, national, and social backgrounds.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Fluency in English.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Preferred, not required: Experience working with relational databases (e.g. SQL).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Preferred, not required: Experience with data visualization.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Contextual Understanding:</strong>&nbsp;</span> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Understanding, or interest in learning, how technology enables emergency response operations (e.g. CVA platforms, identity verification, data collection tools, payment systems, mobile apps).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Preferred, not required: Experience working in humanitarian or emergency response contexts.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Preferred, not required: Familiarity with humanitarian coordination systems (UN clusters, INGO networks) and donor expectations.</span></li> </ul> </li> </ol> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Compensation</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy&nbsp;<a href="https://drive.google.com/file/d/1onxCdQX_DacG0812Wr99LF6zlMTg7RTP/view?usp=sharing"><strong>here</strong></a>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.</span></p> <p data-start="322" data-end="341"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="322" data-end="339">United States</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;" data-start="344" data-end="371"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="344" data-end="360">Base Salary:</strong> $107,070</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="374" data-end="559"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="374" data-end="406">Bonus at Target Performance:</strong> 10% (~$10,707, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,525 in 2025)</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="562" data-end="617"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="562" data-end="615">Estimated Total Compensation at Target: $117,777+</strong></span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="620" data-end="658"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="620" data-end="648">Annual Benefits Stipend:</strong> $21,393</span></li> </ul> <p data-start="660" data-end="680"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="660" data-end="678">United Kingdom</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;" data-start="683" data-end="710"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="683" data-end="699">Base Salary:</strong> £70,250</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="713" data-end="898"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="713" data-end="745">Bonus at Target Performance:</strong> 10% (~£7,025, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £8,220 in 2025)</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="901" data-end="956"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="901" data-end="954">Estimated Total Compensation at Target: £77,275+</strong></span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="959" data-end="996"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="959" data-end="987">Annual Benefits Stipend:</strong> £2,760</span></li> </ul> <p data-start="998" data-end="1009"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="998" data-end="1007">Kenya</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;" data-start="1012" data-end="1038"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="1012" data-end="1028">Base Salary:</strong> $72,550</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1041" data-end="1226"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="1041" data-end="1073">Bonus at Target Performance:</strong> 10% (~$7,255, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $8,490 in 2025)</span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1229" data-end="1284"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="1229" data-end="1282">Estimated Total Compensation at Target: $79,805+</strong></span></li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1287" data-end="1324"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="1287" data-end="1315">Annual Benefits Stipend:</strong> $8,453</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.&nbsp;</span></p> <p><span class="il" style="font-family: helvetica, arial, sans-serif;">&nbsp;#LI-REMOTE</span></p><div class="content-conclusion"><p><strong>Working at GiveDirectly</strong></p> <p>GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.</p> <p><em>Flagging for US applicants:</em> We invite you to "<a href="https://app.getguru.com/card/TrxrEknc/US-Federal-Law-on-Workplace-Discrimination">Know Your Rights</a>" as an applicant.</p> <p><strong>Commitment to Safeguarding</strong></p> <p>As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the&nbsp;<u data-stringify-type="underline"><a class="c-link" href="https://misconduct-disclosure-scheme.org/" target="_blank" data-stringify-link="https://misconduct-disclosure-scheme.org/" data-sk="tooltip_pare

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Technical Program Manager, Emergency Cash at Givedirectly — Remote | RemoteHunt