Content Support Specialist

About the Role

Join our team of content editors responsible for maintaining and administering information about hotels: we edit and update property listings, ensure categories are accurate, and work to keep all information as up-to-date and clear as possible for our users. This position is open for the duration of the main employee’s maternity leave. After this period, there is a possibility of transfer to a permanent position if a vacancy is available.

Job Responsibilities

• Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats.
• Prepare and proofread texts for product team projects.
• Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies.
• Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation.
• Monitor and update geodata: revise and correct information about hotel locations and geographic objects.

Required Skills & Experience

• Ability to quickly switch between tasks and handle several assignments in parallel.
• Excellent spelling and punctuation, strong computer literacy.
• Confident PC user, experience with Google Docs.
• Attention to detail, perseverance, and a high level of self-organization.
• English language proficiency at Upper Intermediate level or higher.

What You'll Get

• Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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