Epic Training Manager

About Us

Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.

Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.

We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success.

Job Summary

We are seeking an experienced Epic Training Manager to lead the planning, development, and delivery of a comprehensive Epic training program. This high-visibility role requires a hands-on leader who can quickly assess training needs, build an effective strategy, and guide training teams through implementation, go-live readiness, and post-live support.

The Epic Training Manager will partner closely with clinical, operational, IT, and executive stakeholders to promote end-user readiness, system adoption, and long-term training success. The ideal candidate has strong Epic training leadership experience and thrives in a fast-paced healthcare environment.

 

Key Responsibilities

• Lead the planning, development, and execution of Epic end-user training programs
• Develop and manage the overall Epic training strategy, including curriculum design, scheduling, delivery, and readiness activities
• Manage, mentor, and support Epic trainers, instructional designers, and training support staff
• Partner with clinical, operational, IT, and executive leadership to align training initiatives with organizational goals
• Oversee classroom, virtual, and blended learning delivery methods
• Coordinate training environments, materials, logistics, and user access requirements
• Ensure end-user training readiness for implementation, go-live, and post-live optimization
• Monitor training participation, completion rates, competency, and readiness metrics
• Prepare and present training progress reports, risks, and recommendations to leadership
• Identify training and adoption risks and implement proactive mitigation strategies
• Collaborate with application, workflow, testing, and change management teams to ensure training content accurately reflects system functionality and operational workflows
• Support communication and change adoption efforts related to new Epic workflows and processes
• Serve as a visible and trusted training leader throughout the engagement

Required Qualifications

• Proven experience as an Epic Training Manager, Training Lead, or similar leadership role
• Experience leading Epic training programs for large-scale implementations, upgrades, optimizations, or enterprise initiatives
• Strong understanding of Epic workflows, training methodologies, and adult learning principles
• Demonstrated experience managing trainers, instructional designers, and training support teams
• Experience developing and executing training plans, curricula, schedules, and readiness assessments
• Strong knowledge of go-live preparation and post-live training support
• Excellent leadership, communication, presentation, and stakeholder management skills
• Ability to collaborate effectively with clinical, operational, technical, and executive stakeholders
• Strong organizational and problem-solving skills with the ability to manage competing priorities
• Ability to quickly assess needs and drive execution with minimal ramp-up
• Willingness and ability to work onsite as required

Preferred Qualifications

• Epic credential, certification, or accreditation
• Epic Principal Trainer or Credentialed Trainer experience
• Experience supporting high-visibility or executive-sponsored healthcare initiatives
• Experience working with diverse clinical, operational, and technical departments
• Knowledge of change management, instructional design, and training evaluation best practices
• Previous experience supporting Epic go-live command center or at-the-elbow activities

What You Will Bring

• A hands-on and collaborative leadership style
• The ability to build trust across clinical, operational, technical, and executive teams
• A strong focus on end-user readiness, adoption, and measurable training outcomes
• The flexibility to adapt training strategies as project priorities and organizational needs evolve

 

Benefits

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development opportunities to advance your career.
• Flexible work arrangements to promote work-life balance.