People Programs, Strategy, & Operations Director

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

This role sits at the center of the People function, driving how we operate, evolve, and deliver at scale. You'll serve as the connective tissue across People sub-teams, bringing rigor, clarity, and momentum to the systems, programs, and initiatives that make the function run. As a builder and strategic operator, you'll shape the infrastructure and culture of how the People team works, while leading high-visibility, high-impact transformation projects on behalf of People leadership.

This is a remote role, with occasional travel to our Mountain View HQ required. The New York Metro base salary range for this full-time position is $201,000-$246,000, plus equity and benefits. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Function-wide operations: Own the operating model for the People team — including cross-functional cadences, reporting, dashboards, and the systems that support how we work.
• Core People programs management: Lead end-to-end planning and execution of compensation cycles, performance reviews, and engagement survey activation.
  • Note: Not all People moments; sub-teams still need to be accountable for their own execution.
• Transformation & special projects: Drive selective, high-priority, cross-cutting initiatives on behalf of People leadership, including org design, process redesign, and strategic buildouts.
• Sub-team operations: Serve as a central steward of project management, intake, and operational support across People sub-teams.
• AI & automation: Identify and implement opportunities to modernize People workflows through AI tools, automation, and systems improvements.
• Cross-functional liaison: Serve as the primary operational connector between the People team and cohorts like ELT, Finance, Legal, and IT — particularly on transformation initiatives.
• Documentation & knowledge management: Own how the People team captures, stores, and shares its playbooks, SOPs, and program documentation — building a knowledge infrastructure that scales.

WHAT WE'RE LOOKING FOR

• A systems thinker who also executes — you can zoom out to see the full picture and zoom in to move work forward.
• Experienced in HR/People functions, with a track record of building infrastructure and programs that scale.
• Comfortable owning ambiguous, cross-functional work with senior stakeholders.
• Energized by transformation
• 7+ years of experience in HR, People Operations, or related fields
• Experience using data and data-driven insights to support the business by offering solutions in line with values and business objectives
• Change management skills
• Passion for creating healthy, inclusive organizations where culture is a competitive advantage for a diverse employee population

#LI-Remote

A Note on AI in the Hiring Process: EarnIn may use Artificial Intelligence (AI)-powered tools during the hiring process, including tools that (i) generate summaries or notes for interviewers, (ii) review resumes, (iii) assist with scheduling interviews, (iv) help identify themes across candidate responses and profiles for a given role, and (v) assist with populating the interview score card.

Final hiring decisions are made by human interviewers and hiring managers. If you have any questions about the use of AI in our hiring process, or would like to opt out, please connect with your recruiter. Opting out will not negatively affect your candidacy or evaluation.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.