Regional Sales Operations Manager - NAMER (Remote)

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">We are looking for a data-driven, systems-thinking Sales Operations Manager to own the operating infrastructure that powers our go-to-market engine. In this highly visible Individual Contributor role, you will serve as the backbone of a regional Sales organization and translate go-to-market strategy into an executable operating model.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">You will act as</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">the primary regional business partner for sales executives</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">, supporting all routes to market within the region. You will own or coordinate </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations.</span></p> <div> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">Your top priority each day will be to ensure excellence in execution and reporting on our regional goals.&nbsp;</span></p> </div> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Own the operating cadence, including territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility, delivering executive-ready insights that drive forecast accuracy, balanced sales coverage, and operational excellence</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">.Partner with regional Sales leaders across all routes to market to improve forecast accuracy, pipeline health, sales coverage, deal quality, and operational execution.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">Work in close partnership with the Chief Business Officer’s organization and the GTM Strategy &amp; Programs team to connect regional Sales Operations to company-wide priorities, provide timely inputs for executive reporting, and ensure consistency across regional and corporate operating cadences.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Lead end-to-end coverage design, including segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation in partnership with Sales Leadership, Compensation, Finance, Systems, and Analytics.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Own CRM QA and hygiene for the supported region, including SFDC hierarchy management, pipeline quality, process compliance, forecast integrity, deal quality investigations, and exception resolution.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Partner with leadership on pipeline inspection, forecasting, and opportunity assessment, and build executive-ready reporting, dashboards, MBR/QBR readouts, and business insights that help leaders identify risks and make better decisions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows and continuously improve how the team operates.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Support organization design, interim coverage plans, role changes, new-hire onboarding, SPIF development and administration, and Channel deal registration as part of the regional operating model.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Bachelor's degree or equivalent practical experience.</span></li> <li><span class="thread-343185066871235603444289 author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">8</span><span class="thread-343185066871235603444289 author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr">+</span><span class="thread-343185066871235603444289 author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi"> years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">4</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr">+</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi"> years of experience working with executive stakeholders.</span></li> <li><span class="thread-688237985174657727228097 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes.</span></li> <li><span class="thread-688237985174657727228097 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Deep understanding of quota planning, sales capacity modeling, and quota governance, with the ability to align quotas to business strategy and commercial objectives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Experience using AI, automation, and analytics tools to improve forecasting, pipeline inspection, reporting, and workflow efficiency, with the ability to validate outputs and apply sound business judgment before making recommendations.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience supporting executive operating cadences</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z"> Weekly Business Reviews, Forecast Calls, Quarterly Business Reviews) for senior sales leadership.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience designing or optimizing territory, account segmentation, or book-of-business models for high-growth SaaS organizations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience developing quota methodologies, allocating quotas, and partnering with Sales Leadership and Finance to align quotas with territory design, capacity planning, and business objectives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience supporting multiple sales motions</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z h-lparen">(Direct,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z"> Channel, Self-Serve, Enterprise) across global or multi-region organizations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Strong proficiency with Salesforce, Tableau, SQL, or similar business intelligence and CRM platforms.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz86z2n7z83zbz85zez68zz66znel3z82zz89z5z66zz85zz85z0ce6z85zz89zs5z81z">Experience operating in a high-growth or transformational environment where Sales Operations played a strategic role in scaling the business.</span></li> </ul> <div> <h2><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z9wz73z7z75z6emz81zz70z4oz65zrz86z4dnz72ztz67zvoz67zl91">Durable Skills</span></h2> </div> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><em>amplify</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Awareness:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">U</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">nderstand </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">yourself</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> and others</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Judgment:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">valuat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> information and mak</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">decisions in complex situations</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Adaptability:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">L</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">earn, adjust, and stay effective through change</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Connection:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">C</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">ommunicat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">, collaborat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">, and build trust</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li> </ul> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092">To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;</span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092"><a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">from</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092"> our Chief People Officer, Melanie Rosenwasser.</span></p> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">US Zone 1</span></p> <p><span style="font-size: 16px;">This role is not available in Zone 1</span></p></div><div class="title">US Zone 2</div><div class="pay-range"><span>$152,200</span><span class="divider">&mdash;</span><span>$206,000 USD</span></div></div><div class="pay-input"><div class="title">US Zone 3</div><div class="pay-range"><span>$135,300</span><span class="divider">&mdash;</span><span>$183,100 USD</span></div></div></div>