Account Manager (Q-Commerce ) - Romania (They/She/He)

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION At Glovo, our mission is to revolutionize the shopping experience for millions. We strive to provide easy access to anything within cities. To achieve this, we need a strategic, analytical, and results-driven individual to advance our QCommerce business, specifically in the groceries sector. We are looking for a talented and ambitious Senior Strategic Account Manager to join our QCommerce team and drive our grocery partners' growth. Are you ready for a challenging experience in one of the fastest-growing startups? Do you want to help build a product that will disrupt the on-demand market?

THE JOURNEY

• Build and maintain relationships with Top Glovo’s Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews).
• Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.).
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth.
• Prepare reports and dashboards to present to partners / use as source of operational improvements.
• Get feedback from our partners and translate it into product, marketing and operations improvement.
• Onboard new partners on our platform by providing them all the necessary tools and information.
• Meet monthly and quarterly objectives defined by the company