Product Marketing Ops Specialist

<div class="content-intro"><h3>About CookUnity:</h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: <strong data-stringify-type="bold">empower Chefs to nourish the world.</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">If that mission has you hungry in more ways than one, you’ve found the right job posting.</span></p></div><h3><span style="font-family: helvetica, arial, sans-serif;">About the Team:</span></h3> <p><span style="font-family: helvetica, arial, sans-serif;">The Product Marketing team owns the strategy and execution behind how CookUnity's menu shows up to customers — from merchandising and taxonomy to launch calendars and live-ops quality. As merchandising has scaled and much of the day-to-day tagging work has become tooling-supported, we're building out a dedicated Live Ops &amp; Execution function to own the ongoing review, QA, and upkeep that keeps our menu accurate and on-brand every day.</span></p> <h3><span style="font-family: helvetica, arial, sans-serif;">The role:</span></h3> <p><span style="font-family: helvetica, arial, sans-serif;">We're looking for a <strong>Live Ops &amp; Execution Specialist</strong> to own the day-to-day execution of in-app merchandising — keeping collections, banners, swimlanes, meal labels, and the menu database accurate and current across markets. A significant share of this work has been automated over the past ~6 months (bulk-tagging tooling), but automation still requires active human review, QA, and adjustment — this role exists to own that layer. You'll work closely with the PMM Strategic owner, who sets the criteria, taxonomy, and LTO strategy that you'll execute against.</span></p> <h3><span style="font-family: helvetica, arial, sans-serif;"><strong>Responsibilities:</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Execute the weekly merchandising calendar: collections and banners updates across markets</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Apply and review meal labels; QA and adjust output from the automated bulk-tagging tool</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Curate and fix meals in menus according to LTO criteria defined by PMM</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Run live menu and menu database audits; correct tags as menus and criteria change</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Maintain meal assets (photos, descriptions, nutrition, chef bios) and confirm product tags are complete before items go live</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Manage price and premium fee adjustments per meal edits</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Activate/deactivate meals based on seasonality criteria defined by PMM</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Run daily QA on new feature launches; follow up on fixes with product and creative partners</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Execute taxonomy changes across the catalog per the structure defined by PMM</span></li> </ul> <hr> <h3><span style="font-family: helvetica, arial, sans-serif;"><strong>Qualifications:</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">1-3 years of experience in merchandising, catalog/content operations, e-commerce ops, or a similar execution-heavy role</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">High attention to detail and comfort with repeatable, QA-driven workflows</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Comfortable working inside tagging/tooling systems and spreadsheets; can spot and fix data inconsistencies quickly</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong follow-through — able to close the loop with product/creative partners on fixes</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Clear written communication in English</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ability to leverage generative AI to increase output quality and speed</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif;"><em>Preferred requirements:</em></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with menu/catalog management tools or CMS platforms</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Familiarity with e-commerce merchandising concepts (collections, banners, taxonomy)</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Prior experience in a subscription or marketplace business</span></li> </ul> <hr> <h3><span style="font-family: helvetica, arial, sans-serif;"><strong>Learn More About CookUnity</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif;">We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: <a href="https://docs.google.com/presentation/d/1kohBYniUsiy3HwhxtPcTlrijSgESRxQJejy9rIY-lko/edit?usp=sharing"><strong>CookUnity's Leadership Principles</strong></a> – The values and behaviors that guide how we operate, collaborate, and scale.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect!</span></p> <hr> <h2><span style="font-family: helvetica, arial, sans-serif;">Benefits</span></h2> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>REMOTE (ARG-LATAM) BENEFITS</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">💸 Get paid in USD</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🗺 Work remotely: design the life that you want</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">⛱ Enjoy 15 days of vacation each year from the start date</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🎄 16 fully paid Argentinean holidays</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🐣 Paid Family leave</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🕯 Compassionate Leave: 3-5 days each time the need arises</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🧑‍🏫 Personalized English coach</span></p> <hr> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-size: 10pt;">If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you.&nbsp;<strong>Thank you for your time!</strong></span></p> <p>&nbsp;</p> <p><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>CookUnity is an Equal Opportunity Employer</strong>. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.</span></em></p> <p class="p-rich_text_section"><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>A quick note for all candidates</strong></span></em><br><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data)&nbsp;<strong data-stringify-type="bold">stay safe while applying to CookUnity.</strong>&nbsp;We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief&nbsp;<strong data-stringify-type="bold">“proof of humanity”</strong> to confirm that we’re connecting with a real person, not an impersonator. </span></em><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Here are a few tips to help you protect yourself and know what to expect from us:</span></em></p> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Apply only through our official channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">All open roles are listed on our official careers page:&nbsp;<a class="c-link" href="http://careers.cookunity.com/" target="_blank" data-stringify-link="http://careers.cookunity.com" data-sk="tooltip_parent">careers.cookunity.com</a></span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Our recruiters are real people — and easy to verify. </strong></span><span style="font-family: helvetica, arial, sans-serif;">You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official&nbsp;<a class="c-link" href="https://www.linkedin.com/company/cookunity/" target="_blank" data-stringify-link="https://www.linkedin.com/company/cookunity/" data-sk="tooltip_parent">LinkedIn Company Page</a>.</span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We only communicate through official CookUnity channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">That means emails ending in&nbsp;<code class="c-mrkdwn__code" data-stringify-type="code">@cookunity.com</code>&nbsp;and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.</span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We’ll never ask for payment or personal financial details. </strong></span><span style="font-family: helvetica, arial, sans-serif;">If anyone does, please don’t share any information and let us know right away.</span></span></em></li> </ul> <p class="p-rich_text_section"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and <strong>we care about keeping your experience (and safety) as genuine as possible.</strong></em></span></p></div>