Sales Development Representative, Agents

About the Role

As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of Commure’s products-Agents specifically. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale.

What You'll Do

• Make cold calls and qualify accounts while launching targeted outbound campaigns into high-potential accounts
• Leverage intent marketing and community intelligence tools to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments
• Collaborate with the team leads to improve outbound motion that drive revenue growth
• Speak at a high level about our Commure products to health system leaders
• Break down hairy, challenging business problems
• Own execution and outcomes
• Understand the business in and out to be proactive about solving emerging problems
• Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices

What You Have

• Strong strategic mindset and ability to contribute to and execute, including identifying target accounts, developing outreach, and refining prospecting based on market feedback
• Strong communication skills, both written and oral
• Interest in AI and utilizing tools to improve work efficiencies
• Process-oriented, organized, and able to work well in unstructured environments
• Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience

Resourceful Prospecting Mentality: You don't rely on a single playbook. You think creatively across channels - social, community, warm intros, events, and beyond - to find and engage prospects that others miss. You know how to generate pipeline with minimal resources and aren't afraid to get scrappy.

Consistent, Repeatable Performance: You have a proven track record of not just hitting a number one month or one quarter, but sustaining high performance over time.

Creative Pipeline Thinking: You are constantly testing new approaches, learning from what doesn't work, and iterating. You bring genuine curiosity to prospecting and push yourself to think beyond conventional outbound techniques. You can operate effectively in a fast-moving environment, contribute to shaping the process as you go, and help identify what's working and what needs to change.

Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.